Mike Murray
Mike Murray at Walker Ford

Mike Murray | Page 12

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.6
710 Reviews

Languages Spoken

English English

4.6

710 Reviews

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710 Reviews of Mike Murray

March 29, 2023

Dealership Rating
Employee Rating

Several issues with a short time to resolve them. Michelle Ritter, Master Mobile Service Advisor and Service Advisor Mike Murray got it all squared away on time and done well. Thank you. More

by Captmaddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Ritter

Mar 30, 2023

Walker Ford responded

Thanks for choosing Walker Ford. We are happy our team could help you out! Let us know if you need anything else.

March 24, 2023

Dealership Rating
Employee Rating

I set up an appointment three weeks ahead of time to have a change. The gentleman told me I could be there at 10:30, because I told him I worked until 10. When I got there they said my appointment was at 9 More

by JVANDY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Walker Ford responded

We are happy our team could help! Thanks for choosing Walker Ford!

March 21, 2023

Dealership Rating
Employee Rating

Great friendly employees and customer service. Thank you for your great service and keep up the work More

by Eilene haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Eilene haney responded

Great work

March 19, 2023

Dealership Rating
Employee Rating

They charged me 1000 dollars for something that did not need repairing in the first place.. I’m elderly and feel like I was taken advantage of. I had to go somewhere else to fix the problem. The experience More

by m.petrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2023

Walker Ford responded

Thank you for sharing your feedback. Rest assured we take customer comments very seriously and are looking into this further. We hope to get in touch with you about this. Please call our service manager, Vince Romano, at 727-240-1653 so we can have the opportunity to address any concerns you may have. Thank you

March 18, 2023

Dealership Rating
Employee Rating

Excellent service. Very knowledgeable about my car. Service advisor Re always available to help us. More

by LETJT76
Recommend Dealer
Yes

Other Employees Tagged: Daniel Victory, Donald Mast , Amy Andrisani, John in parts very helpful

Mar 20, 2023

Walker Ford responded

Happy our team could help! We value your business and look forward to working with you again in the future.

Mar 20, 2023

LETJT76 responded

very pleased with Walker service.

March 13, 2023

Dealership Rating
Employee Rating

They are very customer service focused. Although Could not find the problem that was reported More

by STRITT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2023

Walker Ford responded

We appreciate you taking the time to leave our team this feedback - we appreciate it!

March 08, 2023

Dealership Rating
Employee Rating

Great customer service and everyone made you feel at home. My service rep Mike Murray was really good and communicated the service process for my car so I understood all that was done. Overall excelle More

by RDESROCHERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Walker Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Walker Ford and we hope to see you again.

March 06, 2023

Dealership Rating
Employee Rating

Had trouble getting my issue resolved at first but they took care of the problem at no cost. Will definitely recommend. More

by MARCYR55
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Walker Ford responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Walker Ford. All the staff will continue to work hard to provide great customer service for each visit.

March 05, 2023

Dealership Rating
Employee Rating

I have purchased 5 cars at Walker Ford and have always been pleased with the sales and service More

by ADB0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Walker Ford responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here at Walker Ford, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

March 04, 2023

Dealership Rating
Employee Rating

I recieved great and efficient service. professional service advisor and a nice comfortable waiting area More

by WILL0178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Walker Ford responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Walker Ford - we're glad you appreciate that. We're looking forward to your next visit!

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