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Mike Murphy
Mike Murphy at Ed Morse Cadillac Brandon
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Mike Murphy

Service Advisor

Ed Morse Cadillac Brandon

11020 Causeway Boulevard
Brandon, FL 33511

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5.0
67 Reviews

Thank you for taking the time to visit my DealerRater.com website and for your consideration in offering a review. I am extremely proud to represent Ed Morse Cadillac-Brandon. Our company's highest mission has been to deliver outstanding guest services to each and every visitor to our dealership for over 60 years. It has been my pleasure to be of service to you! Mike

Dealership Experience

21 yrs, 7 mos

Industry Experience

34 yrs, 10 mos

5.0

67 Reviews

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67 Reviews of Mike Murphy

December 01, 2024

Dealership Rating
Employee Rating

Mike Murphy always assures all will be well at each visit. He never disappoints me! More

by DynamicDiva
Recommend Dealer
Yes
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Dec 02, 2024

Ed Morse Cadillac Brandon responded

Thank you for sharing your experience at Ed Morse Cadillac Brandon! We're thrilled to hear that our team consistently provides you with excellent service. Ed Morse Corporate Offices

November 13, 2024

Dealership Rating
Employee Rating

Customer service was good. They followed up with me while my vehicle was beeping repaired. They had to wait a few days to get the parts needed, however, as soon as it came in More

by akallimutoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Ed Morse Cadillac Brandon responded

Thank you for sharing your experience at Ed Morse Cadillac Brandon! We're glad to hear that our team provided good communication throughout your vehicle’s repair process. Ed Morse Corporate Offices

September 30, 2024

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Employee Rating

Quick professional service in a great environment. Knowledgeable technicians That go over and above, to make you Comfortable More

by Kwest729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Ed Morse Cadillac Brandon responded

We are so pleased to hear about your great service experience with our technicians at Ed Morse Cadillac Brandon. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

August 16, 2024

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Employee Rating

Prompt service and corrected the problem on their first attempt. When I picked the car up it was clean as new . Thanks for the free wash job . More

by dluthi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Ed Morse Cadillac Brandon responded

We are so pleased to hear about your great service experience at Ed Morse Cadillac Brandon. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

November 09, 2023

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Employee Rating

Great service and reasonable pricing. Mike Murphy is a great service advisor. I highly recommend Ed Morse Cadillac. More

by nbdelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Ed Morse Cadillac Brandon responded

We are pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

October 09, 2023

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Employee Rating

So pleased to be working with Mike Murphy after having a few other service advisors who didn't last. I feel that Mike is always honest and reliable when he is working with me. More

by ginnycozy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Ed Morse Cadillac Brandon responded

We are happy to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

June 05, 2023

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Employee Rating

Easy in Easy out but no rushing! everything explained by me service rep and then some! Great job Mike Murphy! More

by TCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2023

Ed Morse Cadillac Brandon responded

We are so pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

August 26, 2022

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Employee Rating

Mike has been my service advisor for over 20 years. He is one of the main reasons I continue to buy from Ed Morse in Brandon More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Aug 26, 2022

Ed Morse Cadillac Brandon responded

We are so pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

May 13, 2022

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Employee Rating

Very helpful even though my advisor was not in on the day I was there. More

by Burksv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 16, 2022

Ed Morse Cadillac Brandon responded

We are happy to hear that! Thanks for taking the time and letting us know. Ed Morse Corporate Offices

April 24, 2022

Dealership Rating
Employee Rating

Mike Murphy has been my service pro since he started. Always professional, considerate and takes care of any problems promptly. More

by Carla
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony, Business Manager

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Apr 25, 2022

Ed Morse Cadillac Brandon responded

Thanks for the excellent review! We are so pleased to hear about your experience with Mike. Please let us know if you need anything. Ed Morse Corporate Offices

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