Mike Mitchell
Mike Mitchell at Preferred Auto Illinois Road
Refer Me

Mike Mitchell

Sales Consultant

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

Contact Me
not yet
rated
5 Reviews
not yet
rated

5 Reviews

Write a Review

5 Reviews of Mike Mitchell

May 04, 2024

Dealership Rating
Employee Rating

These guys are thieves. I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody More

by Tea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 09, 2024

Preferred Auto Illinois Road responded

Tea, I apologize that you feel this way about us. It is our top priority to best serve you by providing you with an excellent experience and a high-quality vehicle. I have been trying to find any vehicle that you specifically bought here or at any of our locations. From all of my records, I don't have any purchases or service records from you with us. So, I am a bit confused here. It must have been someone you know that purchased from us? It is next to impossible for me to navigate my way back to a specific deal without having proper information from the buyer. If you can provide me with those details, I would be happy to clarify any of this up! Regarding our free car washes with lifetime ownership of any vehicle purchased from us, that is something we are proud to say we offer here. We just installed a new car wash less than two years ago at our Illinois Road location and in the past month installed a new wash at our Lima Road location. With today's technology, it is a fully automated wash once the vehicle is lined up and in its respected parked location. We are proud to offer such a convenience for our customers as long as the "Preferred Auto" sticker is on the back! Lastly Tea, I want to note we are not and have never been in the business to steal. As I mentioned earlier, we are in the business of providing our community with top quality service and full-blown transparency for their automotive needs, whether that be in sales or service. Thank you for the feedback as we are always looking to improve. Have a wonderful day.

March 02, 2024

Dealership Rating
Employee Rating

Great team the real life Dannie lerusso auto off cobra Kia show they go the honest route. Bought my first car from them it was a 09 avenger had it in Indiana for 5 years florida for almost 3 just got a se More

by dominickinney6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Jake Leonard, John Crothers, Michael Fuentes , Trent Lewis, Romario Smith

January 18, 2024

Dealership Rating
Employee Rating

I can not express this enough! ! Do not waste your time anywhere else. Top notch service, everything explained perfectly, From the owner, to the car washer everyone came up and ask More

by davejehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Alex Cahill, Michael Fuentes , Trent Lewis, Romario Smith

December 07, 2023

Dealership Rating
Employee Rating

This is our second time purchasing a vehicle from preferred auto and will definitely purchase again if the need arises. Michael was very professional, listened to what we were looking for and found u More

by cathybalay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Fuentes , Trent Lewis, Joseph Sheldon

February 20, 2022

Dealership Rating
Employee Rating

Absolutely the worst car buying experience I have ever had! The first sold me a Camry that had a defective odometer/digital mph screen. Then the inside temp could only be set in Celsius as we came to find More

by Dwitte
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jarrad Gettys, Brett Hoffer

Dealership Inventory (202 Vehicles)

used 2013 Lexus RX 350 car, priced at $19,107
2013 Lexus RX 350
used
Nebula Gray Pearl exterior
Automatic
Front-wheel Drive
used 2024 Jeep Grand Cherokee 4xe car, priced at $38,992
2024 Jeep Grand Cherokee 4xe
used
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2023 Toyota RAV4 car, priced at $28,693
2023 Toyota RAV4
used
Ice Cap exterior
Automatic
Front-wheel Drive
used 2019 Ford Flex car, priced at $20,703
2019 Ford Flex
used
Agate Black exterior
Automanual
All-wheel Drive
used 2021 Jeep Gladiator car, priced at $36,675
2021 Jeep Gladiator
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2018 Nissan Maxima car, priced at $20,998
2018 Nissan Maxima
used
Pearl White exterior
CVT
Front-wheel Drive