Mike Mitchell
Mike Mitchell at Preferred Auto Illinois Road
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Mike Mitchell

Sales Consultant

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

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5 Reviews
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5 Reviews

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5 Reviews of Mike Mitchell

May 04, 2024

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Employee Rating

These guys are thieves. I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody More

by Tea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 09, 2024

Preferred Auto Illinois Road responded

Tea, I apologize that you feel this way about us. It is our top priority to best serve you by providing you with an excellent experience and a high-quality vehicle. I have been trying to find any vehicle that you specifically bought here or at any of our locations. From all of my records, I don't have any purchases or service records from you with us. So, I am a bit confused here. It must have been someone you know that purchased from us? It is next to impossible for me to navigate my way back to a specific deal without having proper information from the buyer. If you can provide me with those details, I would be happy to clarify any of this up! Regarding our free car washes with lifetime ownership of any vehicle purchased from us, that is something we are proud to say we offer here. We just installed a new car wash less than two years ago at our Illinois Road location and in the past month installed a new wash at our Lima Road location. With today's technology, it is a fully automated wash once the vehicle is lined up and in its respected parked location. We are proud to offer such a convenience for our customers as long as the "Preferred Auto" sticker is on the back! Lastly Tea, I want to note we are not and have never been in the business to steal. As I mentioned earlier, we are in the business of providing our community with top quality service and full-blown transparency for their automotive needs, whether that be in sales or service. Thank you for the feedback as we are always looking to improve. Have a wonderful day.

March 02, 2024

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Employee Rating

Great team the real life Dannie lerusso auto off cobra Kia show they go the honest route. Bought my first car from them it was a 09 avenger had it in Indiana for 5 years florida for almost 3 just got a se More

by dominickinney6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Jake Leonard, John Crothers, Michael Fuentes , Trent Lewis, Romario Smith

January 18, 2024

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Employee Rating

I can not express this enough! ! Do not waste your time anywhere else. Top notch service, everything explained perfectly, From the owner, to the car washer everyone came up and ask More

by davejehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Alex Cahill, Michael Fuentes , Trent Lewis, Romario Smith

December 07, 2023

Dealership Rating
Employee Rating

This is our second time purchasing a vehicle from preferred auto and will definitely purchase again if the need arises. Michael was very professional, listened to what we were looking for and found u More

by cathybalay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Fuentes , Trent Lewis, Joseph Sheldon

February 20, 2022

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Employee Rating

Absolutely the worst car buying experience I have ever had! The first sold me a Camry that had a defective odometer/digital mph screen. Then the inside temp could only be set in Celsius as we came to find More

by Dwitte
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jarrad Gettys, Brett Hoffer

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