Mike McConkey
Mike McConkey at Scranton Dodge Chrysler Jeep RAM
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Mike McConkey

Business Manager

Scranton Dodge Chrysler Jeep RAM

1146 Wyoming Avenue
Scranton, PA 18509

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3.8
31 Reviews
3.8

31 Reviews

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31 Reviews of Mike McConkey

September 05, 2024

Dealership Rating
Employee Rating

Purchased a 2022 Dodge Durango , Joseph Czarkowski was the salesperson, He was easy to deal with, gave the facts about the car , price and financing options. No pressure tactics used. When we got th More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Czarkowski

April 12, 2024

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Lots of junk fees added on to the sale of the vehicle at the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative B More

by mageeem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill Adams

February 08, 2024

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Employee Rating

Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They More

by Jeff Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Adams, John Epp

Apr 13, 2024

Scranton Dodge Chrysler Jeep RAM responded

It sounds like your experience at Scranton Dodge Chrysler Jeep RAM was top-notch. We’re pleased you found our team professional and thorough - Car care is of utmost importance to us. Looking forward to assisting with your next vehicle.

February 06, 2024

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I started purchasing my cars from Scranton Dodge 12 years ago and I haven't gone anywhere since. Since Day 1 (with Mike McConkey), my requests have been met. He has always been gracious, polite, and knows More

by Kelly L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Scranton Dodge Chrysler Jeep RAM responded

We appreciate your ongoing trust in Scranton Dodge Chrysler Jeep RAM and our dedicated team. It's pleasing to hear the consistent service you've received has met expectations. Your endorsement is truly valued, thank you.

February 01, 2024

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Dodge is a good name because you should Dodge it if at all possible. Bought a used car last spring went to pick it up. They were getting ready to close and sat us in a cubicle with a bunch of car parts. T More

by Darth Vader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 13, 2024

Scranton Dodge Chrysler Jeep RAM responded

Hello, Please know that your feedback is important to us here at Scranton Dodge Chrysler Jeep RAM. I would like to connect with you to discuss the level of communication and customer service you received from our Sales Team regarding your fob key pick-up. Can you contact me at your earliest convenience? I look forward to speaking with you. Sincerely, John Epp johnepp@dodgechryslerjeep.net Scranton Dodge Chrysler Jeep RAM

June 01, 2020

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Zero communication and poor people skills My experience with Josh and this dealership was terrible. There was zero communication and zero consideration for my time. I would rather walk than More

by UpsetCustomer2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Josh Symuleski

Jun 01, 2020

Scranton Dodge Chrysler Jeep RAM responded

Thank you for taking the time to let us know your thoughts. I am concerned by your comments as we obviously fell short in meeting your needs. Can you share some particulars so we can learn or correct our mistake? Please reach out to me at 570-344-1261 Ext 1312. Thank you. Matthew Pompey

June 08, 2019

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Perfect My sales person (Fred) was very helpful and respectful. He knew exactly what he was talking about and he was very responsive and quick with messaging More

by Zenon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Langenhop

Jun 09, 2019

Scranton Dodge Chrysler Jeep RAM responded

Congratulations! It brings us great joy to learn of your satisfaction and great comments about working with Fred. If there is anything else we can do for you, please do not hesitate to let us know. We truly appreciate that you have taken the time to share your experience and hope to work with you again. Thank you!

June 06, 2019

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Employee Rating

Great People = Great Service Scranton Dodge Chrysler Jeep RAM is a great dealership. I have been purchasing my vehicles from here for 10 years and the customer service with the sa More

by KCMAYOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark

Jun 06, 2019

Scranton Dodge Chrysler Jeep RAM responded

Thank you for the amazing compliment. We greatly appreciate your continued confidence that you place in our team. Be sure to let us know when we may be of further assistance.

May 31, 2019

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Employee Rating

Outstanding I recently bought a Jeep GC for my son through Scranton Dodge and dealt with Mike McConkey and his sales staff. It was his first car. I could not ha More

by harders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Adams

May 31, 2019

Scranton Dodge Chrysler Jeep RAM responded

Thank you for the amazing compliments and kind words. We appreciate you letting us be part of such an important choice. The Jeep Grand Cherokee is a very safe and dependable vehicle; it will serve your son well. Let us know when you and your family have any further automotive needs.

May 31, 2019

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Employee Rating

Always the Best Since I moved to PA, I have gone to Scranton Dodge for all of my vehicles (mine and my husband's). The team is always beyond accommodating. Mike and More

by Kelly L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2019

Scranton Dodge Chrysler Jeep RAM responded

Thank you for the great review and rating, Kelly! We are pleased to hear that Mike and John have always gone the extra mile in accommodating you and your husband in your purchases. We truly appreciate your recommendation as well. We look forward to working with you again in the future.

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