Mike Mazak

Pretty straightforward. . very accommodating. Not pushy and condescending. This was my follow up visit due to uncertainty. Good inventory. Salesman was great . very accommodating. Not pushy and condescending. This was my follow up visit due to uncertainty. Good inventory. Salesman was great More

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Alex and I have been partners in my Audi experience for many years. I leased 3 Audi Q5s through Alex over the years, having driven the model exclusively since it came out in 2009. Alex is a joy to work wi many years. I leased 3 Audi Q5s through Alex over the years, having driven the model exclusively since it came out in 2009. Alex is a joy to work with, responsive, down to earth, and eager to ensure full satisfaction with his service and the dealership. Audi of Silver Spring lives up to their word and cares deeply about customer satisfaction. If you have a chance to work with Alex and Audi of Silver Spring, don't hesitate. More

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Great dealership from sales to finance to business office. Very competitive with pricing on both ends - same and trade value. I’d do business with them again and recommend to others! office. Very competitive with pricing on both ends - same and trade value. I’d do business with them again and recommend to others! More

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Alex was extremely professional and knowledgeable as well as personable. It was a great experience. as personable. It was a great experience. More

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Superb customer service! Vince and Mike were very professional. They were esp. patient throughout a protracted transaction. Vince and Mike were very professional. They were esp. patient throughout a protracted transaction. More

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The dealership was exceptional as well as the people in it. Great customer service support as well as a great atmosphere. They were very welcoming and did anything they could to accommodate me. All 10s acr it. Great customer service support as well as a great atmosphere. They were very welcoming and did anything they could to accommodate me. All 10s across the board! I went to about 6 dealerships before I came into this one and I was amazed by everything, that I walked out with my dream car! Stop at this dealership first! They will take care of you and do it with a smile. My representative was amazing as well as the other staff. I am truly pleased and thankful of all they have done to make this a wonderful experience! More

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It was a refreshing experience to purchase a used 2021 Jaguar from Audi of Silver Springs. Traveling from NJ, everything that was communicated over the phone was factual. I had to travel to Silver Springs Jaguar from Audi of Silver Springs. Traveling from NJ, everything that was communicated over the phone was factual. I had to travel to Silver Springs, MD and was not disappointed. My salesperson was very professional and appreciated my time. The automobile was ready for delivering and all personnel were efficiently in the loop to assure efficient completion of the work, so that I could return with car back to NJ. Further, I had some follow-up needs which they responded to immediately. Best dealership I have ever worked with. Would recommend to anyone! Dennis R Dionne More

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I purchased my first Audi yesterday. The idea of buying a car has always been a bit daunting to me- but, this experience with Rich and the team really changed my perceptions of car buyin The idea of buying a car has always been a bit daunting to me- but, this experience with Rich and the team really changed my perceptions of car buying. I had a very good experience- Rich was incredibly knowledgable about the Audi brand and answered all of my questions thoroughly. He is also very easy to work with- approachable, friendly, and not pushy. I felt very comfortable throughout the process. All of my expectations were far exceeded. I'd highly recommend this Audi branch and salesman. I had to drive a bit to get to this branch- and I would do it again in the future. More

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The dealership was absolutely great. Everyone was kind and extremely helpful! Rich Bickers was my salesman and he was such a delight over the week up to buying the car. He was very infor Everyone was kind and extremely helpful! Rich Bickers was my salesman and he was such a delight over the week up to buying the car. He was very informative, great with problem-solving, and attentive. More

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Rich did a fantastic job in finding me just the right vehicle! Started out w/an A-5 coupe and ended up w/ an A-5 Sportback. PERFECT!! Very helpful and accomadating throughout the entire process. Actua vehicle! Started out w/an A-5 coupe and ended up w/ an A-5 Sportback. PERFECT!! Very helpful and accomadating throughout the entire process. Actually the entire team were all friendly and friendly. I'm not a brand person.....But I love Audi's and this particular dealership. More

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