48 Reviews
Write a Review48 Reviews of Mike Martell
March 30, 2016
Professional customer service and very responsive Over the past 10 years, I have had two Subaru Foresters, both purchased and serviced by Cityside Subaru. Whenever I have needed service, they have be Over the past 10 years, I have had two Subaru Foresters, both purchased and serviced by Cityside Subaru. Whenever I have needed service, they have been able to explain to me what needs to be done, and to get the work completed by the end of the day. If there has ever been a problem, they have been very prompt at diagnosing it and resolving it. More
Other Employees Tagged: Joe Cisek, Bryan Drysdale
March 30, 2016
wonderful responsiveness when an unexpected repair/replacement was needed, I was pleased that I was able to be squeezed into the schedule on the day it was needed. The cooper when an unexpected repair/replacement was needed, I was pleased that I was able to be squeezed into the schedule on the day it was needed. The cooperation was much appreciated and I drove away with confidence in my vehicle. More
March 16, 2016
Your new quick oil-change + service center & staff: the BEST My entire visit for the 140,000 mile service on my much loved and relied upon 2004 Subaru Forester was accomplished in about 40 minutes (from arrival My entire visit for the 140,000 mile service on my much loved and relied upon 2004 Subaru Forester was accomplished in about 40 minutes (from arrival to departure). The super guy who did it all was clearly a "happy camper," and my nervous hurried self was calmed, and "got happy." THANKS! More
Other Employees Tagged: Karen Vieira , Zander Girondel
March 16, 2016
Oil change Servuce was fast abd convenient there was no waiting time and I didn't have to schedule in advance as they have the express service for oil change, I Servuce was fast abd convenient there was no waiting time and I didn't have to schedule in advance as they have the express service for oil change, I was able to use coupon and payed less. More
February 29, 2016
Cityside Subaru Sales and Service I'm consistently impressed with the sales and service departments. They're fair and accommodating and skilled at what they do. I've bought three car I'm consistently impressed with the sales and service departments. They're fair and accommodating and skilled at what they do. I've bought three cars at City Side and have all my service done there and they've never disappointed. More
Other Employees Tagged: Alex Stepanov, Karen Vieira , Joe Cisek, Bryan Drysdale, Zander Girondel, Niko Karamoutsos, Ron Messina, Peter Rosenberg
February 22, 2016
Excellent Service! I love CitySide Subaru - I have been going to this dealership since I moved to Boston with my Impreza 12 years ago. They have provided consistently gr I love CitySide Subaru - I have been going to this dealership since I moved to Boston with my Impreza 12 years ago. They have provided consistently great service, they have been forthcoming, honest and reliable. They communicate well with their customers, the service department is friendly and helpful. Each time I go in, even only for an oil change, they wash my car!! I can highly recommend this place. More
Other Employees Tagged: Zander Girondel, Ron Messina
February 09, 2016
Exceeds expectations I was worried about buying pre-paid service on my Foresters, but Cityside has exceeded expectations to such an extent that I'll always do it going for I was worried about buying pre-paid service on my Foresters, but Cityside has exceeded expectations to such an extent that I'll always do it going forward. They do a great job with service, take good care of me and my car, and do so with a smile on their face. Can't recommend them more highly. More
Other Employees Tagged: Niko Karamoutsos
January 30, 2016
Excellent service, excellent staff I would highly recommend (and I have), this particular dealership. The service department, bar none, is one of the best I've experienced. I look for I would highly recommend (and I have), this particular dealership. The service department, bar none, is one of the best I've experienced. I look forward to my service as I have a chance to see the people who make it great - Joe, Ron, Karen, Zander, Bryan, etc. Joe should be commended for running such a professional and engaged group. The service center is like a auto concierge/consultancy department - handling every aspect of your auto needs from start to finish to keep your auto running as long as possible. I cannot say enough about the dealership in general, the service center in specific, and Subaru autos overall. Thank you, Joe, for elevating the bar of service to where other service centers should aspire to. More
Other Employees Tagged: Karen Vieira , Joe Cisek, Bryan Drysdale, Zander Girondel, Niko Karamoutsos, Ron Messina
December 14, 2015
100% satisfied Excellent Front Desk service, comfortable waiting area, accurate assessment of my service wait time, clear explanation of service work done and status Excellent Front Desk service, comfortable waiting area, accurate assessment of my service wait time, clear explanation of service work done and status of brakes, tires, etc. Overall satisfaction 100% More
Other Employees Tagged: Zander Girondel, Ron Messina
December 09, 2015
Certified CitySide Customer Peter was excellent during the sales process. Once we'd talked about all the pricing options and dealt with the trade in, everything else was a breeze Peter was excellent during the sales process. Once we'd talked about all the pricing options and dealt with the trade in, everything else was a breeze. Upon delivery of my car, Peter went above and beyond to make the buying experience great. I am a self professed car guy and don't need to be told where the oil goes or anything like that, so Peter skipped over that and helped with the really important stuff... Getting my Phone tied into the bluetooth and getting my Radio presets! Kidding to some degree, but he did spend the time to help me get aquainted with the handsfree system and all the other features of my brand new Subaru. Would absolutely recommend (and have) Peter to anyone and Cityside Subaru to EVERYONE! More
Other Employees Tagged: Joe Cisek, Zander Girondel, Peter Rosenberg

