Mike Mance
Mike Mance at Lithia Ford Lincoln of Boise
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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Mike Mance

February 14, 2025

Dealership Rating
Employee Rating

I appreciate that Mike is a good advisor and the rest of staff are helpful More

by Jenmolinari
Recommend Dealer
Yes

February 13, 2025

Dealership Rating
Employee Rating

Came to my shop to fix my truck and was my old truck. They guy looked at the recall for the new truck and had what he needed to he fixed it. More

by JUSTIN@HI-TECHCOLOR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Lithia Ford Lincoln of Boise responded

Thank you, Justin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

February 13, 2025

Dealership Rating
Employee Rating

Mike was very helpful and honest and he explained everything in I way I understood. He gave me a time line and was consistent with checking in. More

by kayli.jenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Lithia Ford Lincoln of Boise responded

Thank you, Kayli, for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

February 11, 2025

Dealership Rating
Employee Rating

I like the service. It was a very helpful professional it made me feel as if my family, what's their family More

by vintechauto22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

February 10, 2025

Dealership Rating
Employee Rating

Absolutely amazing dealership I go there for some service here and there and they’re always prompt. The car is always ready and completed before the time they quote very professional have never had an issue. More

by Jowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

February 09, 2025

Dealership Rating
Employee Rating

Everyone was friendly when we came in. We met our service rep Mike and he was very good about explaining what the service would entail. He called us later I. The same day to tell us what t More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Lithia Ford Lincoln of Boise responded

Sam, It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

February 04, 2025

Dealership Rating
Employee Rating

Mike Nance is great! I got excellent service and will come back again for service!! More

by Christopher Johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Lithia Ford Lincoln of Boise responded

Thank you, Christopher! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

February 04, 2025

Dealership Rating
Employee Rating

Bad experience at Ford Lithia in Boise. I left my car there for 3 1/2 days with no car to use from them. It was a huge inconvenience and I had to take time off work. I had an appointment wi More

by Dklarison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 08, 2025

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

January 31, 2025

Dealership Rating
Employee Rating

Everything went great , Mike was very good to work with . He kept me posted on progress and suggested a few other things that needed attention. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Lithia Ford Lincoln of Boise responded

Thanks, Jerry, for sharing about your experience with Mike here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 31, 2025

Dealership Rating
Employee Rating

Great communication and follow up. Appreciated Curt's patience as I forgot a few things initially he was able to help resolve during the follow up. More

by waltrcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt in Service Center

Jan 31, 2025

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curt met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

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