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Mike Mance

Overview Reviews (93)

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Mike Mance

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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.9

93 Reviews

Overview Reviews (93)

4.9

93 Reviews

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93 Reviews of Mike Mance

March 13, 2025

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Employee Rating

Always communicates service is fast and very professional. We will continue to take our ford to Lithia for all our services. professional. We will continue to take our ford to Lithia for all our services. More

by Chuck

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Mar 13, 2025 -

Lithia Ford Lincoln of Boise responded

Chuck, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

March 11, 2025

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I originally came in for an oil change and safety check. Oil change was just fine, however thay found a brake pad was almost metal on metal. Scheduled a repair date. They did a great job! Oil change was just fine, however thay found a brake pad was almost metal on metal. Scheduled a repair date. They did a great job! More

by NON

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Mar 11, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

March 06, 2025

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Exceptional! Mike Mance was extremely helpful from beginning to end. Kind, knowledgeable, and communicative. Thanks for everything Mike! Mike Mance was extremely helpful from beginning to end. Kind, knowledgeable, and communicative. Thanks for everything Mike! More

by Erikaendicott

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Neal

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Mar 06, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Erika, please let us know. Best Regards, Jim Sterk General Manager

March 04, 2025

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I bring fleet cars in for recalls and repair. Working with Mike Mance is always great. Great communication and service. Working with Mike Mance is always great. Great communication and service. More

by Tx20fan

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

Mar 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

March 04, 2025

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The service and results from maintenance have always been great! Just wish you guys were a little bit more reasonable with your pricing, especially to combat veterans who have been using you as my mechanic f great! Just wish you guys were a little bit more reasonable with your pricing, especially to combat veterans who have been using you as my mechanic for over 20 years. Maybe offer discounts? More

by Sean

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Oltman

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Mar 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us, Sean. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

March 03, 2025

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Customer service was awesome and I was impressed with the speed of the service and how they were able to get me in and get the vehicle fixed! speed of the service and how they were able to get me in and get the vehicle fixed! More

by Keith Allen

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Mar 03, 2025 -

Lithia Ford Lincoln of Boise responded

Hi Keith: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

March 03, 2025

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Mike did a great job of keeping me updated on the status of my repair. of my repair. More

by Cfuss10

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 03, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Best Regards, Jim Sterk General Manager

February 28, 2025

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Employee Rating

Great service. Very knowledgeable. Got me in and out quickly but made sure all questions were answered. Very efficient. Very knowledgeable. Got me in and out quickly but made sure all questions were answered. Very efficient. More

by michaelmeza2

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Rhett Sheeder , Dustin

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Mar 03, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

February 26, 2025

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He was helpfully communicative throughout, personable and helpful providing timeline and cost estimates easing the overall experience. helpful providing timeline and cost estimates easing the overall experience. More

by I dont want a screen name tho

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Feb 26, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

February 23, 2025

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Employee Rating

Needed some warranty work performed on my F-150 and Mike took very good care of me. Mike was competent, communicative and likable. Would do business with again based on my experience. took very good care of me. Mike was competent, communicative and likable. Would do business with again based on my experience. More

by Kelly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Kelly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

93 Reviews of Mike Mance

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