99 Reviews
Write a Review99 Reviews of Mike Loucks
November 07, 2023
Always amazing service. I will always be doing my service work here. Quick and easy every time. I will always be doing my service work here. Quick and easy every time. More
Other Employees Tagged: Dean Marco , William Monroe, Ryan Scott, Logan Bates, Scott S
November 06, 2023
I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchas in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchase to ensure that I did not have any questions regarding my vehicle. About a month after making my purchase, I returned to the dealership to have them install an OEM trailer hitch on my vehicle. I worked with Mike Loucks in the service department, and everything went very smoothly. He got my vehicle in on time, and the job was completed quicker than I expected. I subsequently worked with Mike to have OEM running boards installed on my vehicle, and again, the whole process was completed quickly and smoothly. Overall, my experience with the dealership has been outstanding. More
Other Employees Tagged: Matt Miller , Trey Mihok
November 01, 2023
Scott did a great job! Got me in and out. Great service. Jeep runs fine. Got me in and out. Great service. Jeep runs fine. More
Other Employees Tagged: Dean Marco , William Monroe, Scott
October 27, 2023
I'd been having an intermittent issue with my Jeep and the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. I appreciated the time and the effort they put in to repairing my vehicle and getting me back on the road and a timely manner. It excellent communication throughout the whole process. More
Other Employees Tagged: William Monroe
October 12, 2023
I have used this dealership several times w my 2015 Jeep Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. More
August 14, 2023
I wasn't sure I rated on how Joe did, I want to make sure that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. More
Other Employees Tagged: Joe Boughton
May 29, 2023
Fantastic communication, vehicle was as described, wonderful team and thankful we found them. We will be back.. wonderful team and thankful we found them. We will be back.. More
Other Employees Tagged: Dean Marco , Eric Breiding, William Monroe

