Mike Libby

When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into the service department and sometime later I was told several codes popped up and never clarified what the codes were but was informed that the light was off. Plate bracket wasn’t installed. Last night on the way home from work the engine light came on again. I haven’t had possession of the vehicle a month and already having issues. I haven’t yet received the packet to title it yet. At this point I will not be referring anyone nor will I do business with this dealership again. More

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Very courteous and friendly, did everything to get me financed, I am very pleased , Michael very good salesman financed, I am very pleased , Michael very good salesman More

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Bought a CPO 2019 Flex at the end of September. Had a cracked rear window when I bought it and was promised a repair. I have waited 4 and a half months and dealt with multiple personnel changes at the de cracked rear window when I bought it and was promised a repair. I have waited 4 and a half months and dealt with multiple personnel changes at the dealership, causing me to retell my issues over and over and being told each time that it will be taken care of. Well it still hasn’t been taken care of. I was going to wait to review with a full 5 stars, but when I received a robo-text yesterday asking me to review my purchase, I decided to oblige. Don’t expect top notch service here. More

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Michael and Tyrone were excellent recommend them highly. They were patient and Michael gave me such a personal touch by sending a video. Go to them they will treat you well. They were patient and Michael gave me such a personal touch by sending a video. Go to them they will treat you well. More

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We bought 3 cars from Michael was efficient and non pushy. Great to work with and becomes highly recommended and he made it easy and fun pushy. Great to work with and becomes highly recommended and he made it easy and fun More

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Michael Libby was great to work with. He made the process of buying our new car a smooth and pleasant experience. I would definitely recommend using Dick Smith Ford! of buying our new car a smooth and pleasant experience. I would definitely recommend using Dick Smith Ford! More

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Had a great experience buying car from Dick Smith Ford. Mike Libby was an awesome salesman. Thanks to all. Transaction was fast and easy. Great experience. Mike Libby was an awesome salesman. Thanks to all. Transaction was fast and easy. Great experience. More

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Willie and Mike did a terrific job in helping me with my decision. They had a lot of patience with my indecision. Thank you guys for the assistance! decision. They had a lot of patience with my indecision. Thank you guys for the assistance! More

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Mike was extremely helpful with our purchase from out of town. Would definitely buy from them Again! Negotiations were fair and we felt we hit honesty with Mike. town. Would definitely buy from them Again! Negotiations were fair and we felt we hit honesty with Mike. More

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Had great service here Had great help and service here. This is our 3rd time buying from Dick Smith Ford. I would recommend them to anyone that wants great service and suppo Had great help and service here. This is our 3rd time buying from Dick Smith Ford. I would recommend them to anyone that wants great service and support. Before, during and after the sale. More

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