Mike Lee

Dealership employees were very pleasant willing to work. With me special Fran Kim in purchasing the car With me special Fran Kim in purchasing the car More

by Slin1953@yahoo.com Verified Customer Verified Customer

Report | Print

To the Team at Puente Hills Hyundai, I want to express my sincere appreciation for Advisor Javier Esquivel who consistently provides a level of confidence that is matched by his exceptional results. Every my sincere appreciation for Advisor Javier Esquivel who consistently provides a level of confidence that is matched by his exceptional results. Every time I bring my car here, I know it’s in great hands. In fact, I pass several other dealerships along the way because I trust the outstanding service and competitive rates I receive at Puente Hills Hyundai. That peace of mind is what keeps me coming back time and time again. Thank you for your dedication and excellent service! Renee Bailey More

by Renee Bailey Verified Customer Verified Customer

Report | Print

Was a very pleasant experience! Very friendly and attentive to our needs. Answered all questions. Very friendly and attentive to our needs. Answered all questions. More

by CATHY.LANGE Verified Customer Verified Customer

Report | Print

The people were very friendly and helpful. They knew I was in a hurry and they focused on helping purchase the car fast They knew I was in a hurry and they focused on helping purchase the car fast More

by MARATHONJIM Verified Customer Verified Customer

Report | Print

Friendly, very professional, and knowledgeable 3rd time purchasing Hyundai from this dealer and they meet my expectation every time purchasing Hyundai from this dealer and they meet my expectation every time More

by SUYK1988 Verified Customer Verified Customer

Report | Print

Horrible service and fraudulent sales. I was given documents and told I was buying a certified vehicle. The car was supposed to get delivered and within minutes after I left the dealer, I I was given documents and told I was buying a certified vehicle. The car was supposed to get delivered and within minutes after I left the dealer, I get a call indicating that the tires were bald and the car wasn’t going to get delivered. Two days later I was contacted and informed that they still needed to complete the 173 point inspection. I don’t understand how they sold me a certified vehicle without it being inspected. More

by BEATRIZ1DIMAS Verified Customer Verified Customer

Report | Print

The service depart representatives are terrible. I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication sk I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication skills and quality customer service. Everyone else including the shuttle drivers are extremely nice. More

by J.Walls Verified Customer Verified Customer

Report | Print

I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More

by tomhuynh77 Verified Customer Verified Customer

Report | Print

Puente Hills Hyundai Service Center is exceptional. They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! More

by rachelepennoyer Verified Customer Verified Customer

Report | Print

Great service! Fast and good i really recommend who ever want to get a lease Fast and good i really recommend who ever want to get a lease More

by SHIRHA2010 Verified Customer Verified Customer

Report | Print