Mike Lee

Was a very pleasant experience! Very friendly and attentive to our needs. Answered all questions. Very friendly and attentive to our needs. Answered all questions. More

by CATHY.LANGE Verified Customer Verified Customer

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The people were very friendly and helpful. They knew I was in a hurry and they focused on helping purchase the car fast They knew I was in a hurry and they focused on helping purchase the car fast More

by MARATHONJIM Verified Customer Verified Customer

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Friendly, very professional, and knowledgeable 3rd time purchasing Hyundai from this dealer and they meet my expectation every time purchasing Hyundai from this dealer and they meet my expectation every time More

by SUYK1988 Verified Customer Verified Customer

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Horrible service and fraudulent sales. I was given documents and told I was buying a certified vehicle. The car was supposed to get delivered and within minutes after I left the dealer, I I was given documents and told I was buying a certified vehicle. The car was supposed to get delivered and within minutes after I left the dealer, I get a call indicating that the tires were bald and the car wasn’t going to get delivered. Two days later I was contacted and informed that they still needed to complete the 173 point inspection. I don’t understand how they sold me a certified vehicle without it being inspected. More

by BEATRIZ1DIMAS Verified Customer Verified Customer

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The service depart representatives are terrible. I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication sk I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication skills and quality customer service. Everyone else including the shuttle drivers are extremely nice. More

by J.Walls Verified Customer Verified Customer

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I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More

by tomhuynh77 Verified Customer Verified Customer

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Puente Hills Hyundai Service Center is exceptional. They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! More

by rachelepennoyer Verified Customer Verified Customer

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Great service! Fast and good i really recommend who ever want to get a lease Fast and good i really recommend who ever want to get a lease More

by SHIRHA2010 Verified Customer Verified Customer

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Good and patience to take care of us , very polite and we feel comfortable with her feel comfortable with her More

by mssohung Verified Customer Verified Customer

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The easiest car buying experience. Never felt pressured and really enjoyed the whole upfront, no surprises, no fine print way of conducting business from the beginning to the end. High Never felt pressured and really enjoyed the whole upfront, no surprises, no fine print way of conducting business from the beginning to the end. Highly recommend Puente Hills Hyundai! More

by DANIELCHONG32 Verified Customer Verified Customer

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