Mike Lee | Page 10

Professional Culture Recently I arrived at Fred Anderson Toyota with no prior experience at this site. Mike Lee approached me and from the start throughout he was extreme Recently I arrived at Fred Anderson Toyota with no prior experience at this site. Mike Lee approached me and from the start throughout he was extremely professional. Every aspect of my experience there was no pressure, just a joint effort to satisfy my wants and the dealerships needs. The Fred Anderson team wanted to make me a customer, not just to sell me a vehicle. In today's high pressure world, the Fred Anderson team knows how to operate. Many thanks to Mike Lee and Larry Picket. Sincerely, Ken Terrell More

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No Pressure car purchase sales person Mike Lee was excellent. It took only 30 mins to finalize the deal. Steve in Finance was simply too good. Please do not expect us to w sales person Mike Lee was excellent. It took only 30 mins to finalize the deal. Steve in Finance was simply too good. Please do not expect us to write 25 words. A quality experince can be expressed in just few words too. More

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Great Experience Mike Lee did a great job working with me, and he did it with integrity. He was very professional and responsive. It is the second car I have bought f Mike Lee did a great job working with me, and he did it with integrity. He was very professional and responsive. It is the second car I have bought from him, and will call him the next time I am in the market. More

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My sister surprised me with a new Prius My sister took me to Fred Anderson Toyota to help me surprise her son with a new car. We were sitting at her salesman's desk when she suddenly turned My sister took me to Fred Anderson Toyota to help me surprise her son with a new car. We were sitting at her salesman's desk when she suddenly turned to me and said the new Prius was for me instead of her son. Of course I cried. The experience at Fred Anderson was wonderful. A lady came by and served us warm cookies. I saw lots of areas to hang out when I need to come in for service in the future. Our salesman, Mike Lee was great. He loved being in on the secret. He got her the specific car she was looking for from a sister dealership out of state. He taught me everything about the car and made sure I was comfortable before leaving the lot. I especially appreciated him helping me download the Toyota app, get my XM favorite channels setup as well as my bluetooth phone synced. He has phoned me to check if I needed anything. He has also followed up with emails. I won't hesitate to call on him with my future car needs. More

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Purchasing new car The dealership personnel (sales, service and customer service) and overall quality of service was the reason my wife and I returned to purchase our th The dealership personnel (sales, service and customer service) and overall quality of service was the reason my wife and I returned to purchase our third vehicle from Fred Anderson. The sales staff is very friendly and more than willing to answer all questions. Mike Lee offered to provide additional assistance if I have questions once we get home. More

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Came in for service and left with new car I brought my car in for service and while we were waiting my wife and I walked around looking at the Rav4's. She fell in love with one and it must hav I brought my car in for service and while we were waiting my wife and I walked around looking at the Rav4's. She fell in love with one and it must have been Karma because when we went back into showroom Mike Lee was there and Mike has sold me numerous vehicles so we started talking and the next thing I realized was that I was buying that car for my wife. Mike has always been great to work with and before I knew it I was sitting in front of Chris signing papers. I have been buying cars and trucks from Fred Anderson for over 10 years. Would not go anywhere else. More

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everything was flawless There was no issues and everything that was promised was done.... Very nice experience... I would recommend this dealership to anyone looking for a to There was no issues and everything that was promised was done.... Very nice experience... I would recommend this dealership to anyone looking for a toyota!!!!! More

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Simple and Painless This is my 8th vehicle from Fred Anderson and for most of them I have used Mike Lee. He is well versed in what he does and I appreciate he wastes very This is my 8th vehicle from Fred Anderson and for most of them I have used Mike Lee. He is well versed in what he does and I appreciate he wastes very little time in getting the deal done. Chris Hines was also prepared and wasted no time in getting out the door. I am not big on wasting my time so I appreciate it when I deal with professional people who know what they are doing. More

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Corolla iM Very quick process with the agent. We knew what car we wanted and what price was fair, so we came to a quick agreement. Financing took a little longer Very quick process with the agent. We knew what car we wanted and what price was fair, so we came to a quick agreement. Financing took a little longer, but went well too. More

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Small delay in sales process Car was being transferred from another dealership. Was promised one day but was delivered so late in the evening we had to come in the next night to c Car was being transferred from another dealership. Was promised one day but was delivered so late in the evening we had to come in the next night to complete the sale. We had rearranged our schedules to come in on the original date promised. That was disappointing. More

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