Mike Lau

Always a great experience. .scheduling is easy..employees are always courteous and friendly..going back for sure .scheduling is easy..employees are always courteous and friendly..going back for sure More

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The advisor was nice. Thank you Elk Grove Toyota for the fast and good services. Thank you Elk Grove Toyota for the fast and good services. More

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Service person was excellent. Very personable, straight forward, and to the point. I was happy Very personable, straight forward, and to the point. I was happy More

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They provided great service. Mike was attentive and had great communication. I will definitely be coming back. Mike was attentive and had great communication. I will definitely be coming back. More

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Mike has excellent customer service skills and is a very honest and trustworthy person. He always goes over and beyond his call of duty…. And is very knowledgeable and thorough …. Making sure the customer honest and trustworthy person. He always goes over and beyond his call of duty…. And is very knowledgeable and thorough …. Making sure the customer leaves happy and at ease that everything was fixed and completed. Mike is the best and does excellent work. More

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Service writer Mike was great. Fully explained everything regarding my repair. Will use Elk Toyota again! Fully explained everything regarding my repair. Will use Elk Toyota again! More

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Always Professional knowledgeable friendly courteous trustworthy reliable timely efficient always a joy to work with and see Mike my service advisor trustworthy reliable timely efficient always a joy to work with and see Mike my service advisor More

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Team did a great job assisting me with the process and helping me with my issue. helping me with my issue. More

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This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest and customer focused and not seeking increase in overall profits. Unlike, another Toyota dealership that seek to rip off customers in service repairs to show high profits and high commission at customer’s expense. As a long time Toyota customer Elk Grove Toyota represents the Toyota Brand. I strongly urge any customer seeking doing business with Toyota service I recommend Elk Grove Toyota. More

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Tires replaced, alignment, and oil /filter change all within a few hours! Excellent customer service! within a few hours! Excellent customer service! More

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