Mike Lambert | Page 19

Help After the point of sale We bought a 2013 captiva in jan 2014 love the suv when we bought it it was raining and Mike Lambert told us to take it and bring it back next week We bought a 2013 captiva in jan 2014 love the suv when we bought it it was raining and Mike Lambert told us to take it and bring it back next week to get it detailed and we did the next morning after the rain stopped we notice that the windshield had small chips in it all over so we called mike and took it by there for him to see he said no problem and ordered for the windshield to be replaced and a moble company came out that week and replaced it upon in specking the new one we noticed that the guy had cut the head liner in a couple of places so I called mike and he said he would check on it ,He called me back in a few minute's and said that he would order a new head liner and let me know when it came in In about a week mike called and said it was in and to make an appointment with dole to have it installed and I did and mike gave us a loaner till we got ours back That's why I go to mckaig because even after the sale mike takes care of us and dolye has always done us right . During and after the sale Mike goes beyond the call of duty to see to it that his customer's are taking care of ,and Doyle in the service department has always done a great job for us that's why I take all my cars to him from an oil change to tires and even for tires on my trailers they always have competed prices and treat us like family Please go by and check them out and give them a chance to treat u like family u want be let down we will be back for another purchase before to long Thanks a bunch for letting us be part of the family More

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Highly Recommended!!! I have purchased 2 vehicles thru mike at mckaig. One new and one used I am more than happy with their service and would recommend them highly. I will I have purchased 2 vehicles thru mike at mckaig. One new and one used I am more than happy with their service and would recommend them highly. I will be back to purchase more vehicles thru them in the years to come I can't see myself going anywhere else. More

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Awesome! I was in the market for a quality used vehicle, and to receive a fair trade in value for my car. I heard McKaig's add on the radio and they claimed to I was in the market for a quality used vehicle, and to receive a fair trade in value for my car. I heard McKaig's add on the radio and they claimed to be a dealer for the people, sure, sounds like another used car salesman right?, WRONG!!! They were the best staff and so helpful. Mike Lambert and Floyd Rucks gave me several options to choose from that were in my price range, and didn't pressure me to make a decision. I fell in love with a 2010 Cheverolet Equinox and I feel like I got it at a really fair price. I would recommend and actually have to several people. Will P. More

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Problem Solved!!!! I purchased a vehicle on April 11, 2014 from McKaig. It was the second time I had been to McKaig to purchase a vehicle. I was not happy with a couple I purchased a vehicle on April 11, 2014 from McKaig. It was the second time I had been to McKaig to purchase a vehicle. I was not happy with a couple of things that happen while I was at the dealership. When I made it home, I decided to express my feeling by sending a message telling what I felt was the problem. I received a call the next day around 9 am from a representative from McKaig asking what he could do to fix my problem. The McKaig Team went out of their way to ensure that my concerns were addressed and I was very well taken care of. I felt as if I were a member of their team. I would like to thank West, Mike, Rick and Floyd for making me feel welcomed. More

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My initial contact with McKaig was through their website. Followup emails with Faye were helpful and indicated their interest in me being a customer. Ultimately we visited McKaig and purchased a Buick Encl Followup emails with Faye were helpful and indicated their interest in me being a customer. Ultimately we visited McKaig and purchased a Buick Enclave from Mike Lambert. Mike was very friendly and knowledgeable of the vehicle's features. He clearly explained the purchase documents and showed us how to use the various features on the car after the sale. Based on internet searches I think I might have gotten a slightly better price from a Dallas dealership but overall the price of the vehicle and the trade allowance for my vehicle were good and I prefer to buy from local dealerships when possible. We did not finance the vehicle through McKaig but their finance people provided a very competitive financing proposal. We accidentally left CD's in the player of our old vehicle and they went the exra mile to retrieve the CD's from the car wholesaler who bought the car and return them to us. I would definitely recommend McKaig to others and will consider them when I purchase my next vehicle. More

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Outstanding service at Dealership We were needing to purchase a new car, McKaig Chevrolet is well known for their professional service and competitive prices on vehicles. We went to We were needing to purchase a new car, McKaig Chevrolet is well known for their professional service and competitive prices on vehicles. We went to Mckaig and met Mike Lambert , we made him aware that we had a tight budget we were working with as we are retired. We also wanted a full sized Chevrolet with the extras, the new cars have on them now. He was very professional. courteous and understood that we had to get the best possible price on the car we decided on buy. It didn't take long for us to find the car we wanted. We were able to purchase it within our budget, then Mike really helped us to understand the many extras and how to understand how they operated. The owner of the Company spent time with us to answer any questions we might have had and express his appreciation. for our purchase. If you are considering buying a car, I would highly recommend you try McKaig Chevrolet and speak with Mike Lambert. More

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We traded our 2011 Tahoe for a 2014 Silverado during Chevy Truck Month. Mike Lambert was a jewel to work with. My husband will not "do the new car thing" so I was tasked with getting what he wanted in Chevy Truck Month. Mike Lambert was a jewel to work with. My husband will not "do the new car thing" so I was tasked with getting what he wanted in a new truck. Mike went above and beyond to make it happen before the end of the month. He worked with me on trade (fairly and without high pressure sales tactic) and we "did the deal" in a matter of minutes rather than hours. It was truly a pleasure to work with our hometown dealer again and enjoy the family atmosphere. (I had my equinox serviced while we settled the paperwork on the car). This dealership makes every other dealership in the entire East Texas area look less than "gold star." We enjoy the conversation on catching up with their hunting and fishing as well as their attention to customer service. Mike spent about an hour going over every feature in the new truck and for my non-technical husband, this was certainly a "lesson." Again, we had the final price the day before we "did the deal" and with cashier's check in hand, there was no last minute haggling or dealing - it was easy breezy and we are HAPPY, HAPPY, HAPPY! THank you Mike Lambert and McKaig Chevrolet for making truck buying fun instead of a chore! More

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We bought a 2011 Buick Enclave and are very happy with our purchase. The financial part was a lot easier than we expected. And they even took our camper in on trade!!!! These are a great bunch of people t our purchase. The financial part was a lot easier than we expected. And they even took our camper in on trade!!!! These are a great bunch of people to do business with and would recommend them to anyone. Thank you McKaig Chevrolet! More

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One of the greatest experiences are ever had which dealing with a car dealership.I been looking for over a year.McKaig isnt high pressure sales team very relaxed and calm. they listen to me I would pr dealing with a car dealership.I been looking for over a year.McKaig isnt high pressure sales team very relaxed and calm. they listen to me I would prefer this car dealership to anyone what I need.They work very hard to earn my business. at no time did I feel high pressured.Thank you More

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I bought my new car at McKaig on 01/14/2014. From the very beginning of my internet search, I got an e-mail from Faye. If it had not been for her showing as much interest in getting my service, and being very beginning of my internet search, I got an e-mail from Faye. If it had not been for her showing as much interest in getting my service, and being a very nice person on the phone I may have gone somewhere else. I made an appointment to stop in and see some vehicles. I was really surprised that as I drove up to the door, I was met by a salesman, Mike Lambert,and his 1st words were "how are you doing Mr.Ballard "? I was shocked and surprised. At other dealer ships you can walk around forever without anyone acknowledge you were even there. Everyone went above and beyond what I ever expected. I got what I wanted and they McKaig got a very happy customer,and I will let everyone I know where I got my car. I know I've forgotten some names,but I will never forget you as a person. Thanks again for your help in me getting my newer car... Wayne Ballard More

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