Mike Kramer

The buying process was smooth, Mike helped us a lot with our purchase and Carlos made the time in the finance box quick and easy. No Pressure. The dealership showroom was very clean and laid out well. Every our purchase and Carlos made the time in the finance box quick and easy. No Pressure. The dealership showroom was very clean and laid out well. Everyone there was very friendly. More

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Mike Kramer, delivered a pretty smooth process all the way around. Friendly, fast, efficient and the little down time I had I got to jam out to music. Prompt at returning phone calls and answering any que way around. Friendly, fast, efficient and the little down time I had I got to jam out to music. Prompt at returning phone calls and answering any questions...and of course I got a clean beautiful "new to me" vehicle that didn't break down on the way back. More

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Our salesman Mike K was awesome. Very diligent, and did what he said he was going to do. The finance manager on the other hand was very sleazy. I felt like I needed to take a show Very diligent, and did what he said he was going to do. The finance manager on the other hand was very sleazy. I felt like I needed to take a shower after that experience to wash off all the ick More

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I appreciate everybody work there. They helped me out, honest in upfront and worked with me on everything. They helped me out, honest in upfront and worked with me on everything. More

by kchampagne4 Verified Customer Verified Customer

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Overall great experience and was greeted with friendly staff. Dealership was very clean and even got some good espresso from the coffee bar. staff. Dealership was very clean and even got some good espresso from the coffee bar. More

by Kstrickland72 Verified Customer Verified Customer

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Everything was smooth from the moment I walked in the door. Communication was great and the whole process only took about 2 hours! Highly recommend this dealership! door. Communication was great and the whole process only took about 2 hours! Highly recommend this dealership! More

by joshdoran21e3 Verified Customer Verified Customer

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If Mike Kramer was not there i would not have bought the ZR1 you can tell he is a "car guy" and really wants you to be happy with the purchase more than just "selling a car" lots of cool cars to choose from ZR1 you can tell he is a "car guy" and really wants you to be happy with the purchase more than just "selling a car" lots of cool cars to choose from! More

by rodknock Verified Customer Verified Customer

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I had an outstanding experience working with Mike and the team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two h team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two hours away, so I chose to handle almost the entire process by text message. Mike accommodated that completely and never pressured me. He answered countless questions, provided photos, videos, inspection information, battery health data, tire measurements, CarFax reports, and kept me updated every step of the way. What impressed me most was his transparency. If he didn't have an answer immediately, he told me so and followed up. He honored pricing changes, worked hard on my trade value, and made the entire process feel straightforward and stress-free. I also want to thank David, the sales manager, who clearly worked behind the scenes to help make the deal come together. The professionalism and teamwork between Mike and David made a big difference. When I finally arrived at the dealership, everything was exactly as represented with the Tesla Model Y. There were no surprises, no games, and no pressure. The vehicle was in excellent condition, and the purchase process was smooth and efficient. Buying a vehicle can be stressful, but this was one of the easiest and most positive car-buying experiences I've had. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend asking for Mike. Thank you, Mike and David. I'm thrilled with my new whip and truly appreciate all of your help. More

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We had a great experience purchasing our car. The entire process was incredibly easy and efficient. From start to finish, the transaction took less than an hour, including all paperwork. Mike was The entire process was incredibly easy and efficient. From start to finish, the transaction took less than an hour, including all paperwork. Mike was amazing to work with—professional, knowledgeable, and responsive throughout the process. David and the team made everything smooth and stress-free. We truly appreciate the excellent customer service and would highly recommend them to anyone looking for a hassle-free car buying experience. Thank you again! More

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I can’t thank this team enough for helping me through a very tough situation. They never gave up on me and worked tirelessly to make a deal happen when it seemed impossible. Their dedication, professionali very tough situation. They never gave up on me and worked tirelessly to make a deal happen when it seemed impossible. Their dedication, professionalism, and commitment truly made all the difference. A special thank you to Mike, who was absolutely the best throughout the entire process. He kept me informed, fought for the best outcome, and genuinely cared about helping me succeed. If you’re looking for a business that will go the extra mile and stand by you every step of the way, I highly recommend them. Thank you again for everything! More

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