Mike Joyce
Mike Joyce at Simi Valley Chrysler Jeep Dodge Ram
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Mike Joyce

General Manager

Simi Valley Chrysler Jeep Dodge Ram

2350 1st Street
Simi Valley, CA 93065

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4.2
49 Reviews
4.2

49 Reviews

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49 Reviews of Mike Joyce

February 13, 2025

Dealership Rating
Employee Rating

Undisclosed damage and poorly executed repair on exhaust system. Dealership waited to wash vehicle until after the sale, revealing chemical damage to paint. More

by mrnorm53
Recommend Dealer
No
Feb 13, 2025

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job. We acknowledge your concerns, we’re sorry that you feel this way, and we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about your experience. Please know we’d like to make this right for you. We do encourage you to contact our Regional Director Andrew Parmar at andrew@simivalleycdjr.com if you’d like to chat further. We hope you will give us another opportunity to earn your business.

February 11, 2025

Dealership Rating
Employee Rating

Brandon is a credit to your business. He is incredibly kind, patient - making sure that all available service to my car was being addressed and explaining those services to me. More

by asherlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Feb 11, 2025

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your review.

February 07, 2025

Dealership Rating
Employee Rating

Great service, at A good price. Price lower than exected. Service faster than expected. Very helpul. More

by ralbutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2025

Dealership Rating
Employee Rating

I had a good experience I will recommend other people to go there.Ivan gave me a good experience More

by craigmccullouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

Me rallaron mi Jeep 2024 rubí con y no se quieren aser responsables lo parqueadero tienen árboles que lo rallaron More

by Simi Valley jeep service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2025

Simi Valley Chrysler Jeep Dodge Ram responded

Gracias por compartir su experiencia con nosotros. Lamentamos escuchar sobre los problemas que ha tenido con su vehículo y las frustraciones que ha experimentado con nuestro servicio. Tomamos sus comentarios muy en serio y entendemos lo decepcionante que ha sido esta situación para usted. Si bien nos esforzamos por brindar un servicio de primera calidad, está claro que en esta ocasión no cumplimos con sus expectativas. Estamos investigando los problemas que mencionó para asegurarnos de que se resuelvan rápidamente. Si desea discutir esto más a fondo o necesita asistencia, no dude en comunicarse con nuestro Director Regional, Andrew Parmar, en andrew@ridegroup.com. Queremos asegurarnos de corregir esta situación para usted. Gracias por hacernos llegar su inquietud y le pedimos disculpas por cualquier inconveniente causado. Atentamente.

Jan 21, 2025

Simi Valley jeep service responded

Para poder dejar la pintura como estaba se tiene que pintar fu lo qué me recomendaron pero su trabajador del departamento de servicios sele ISO más fácil pulir la pintura pero no que do bien

January 15, 2025

Dealership Rating
Employee Rating

Incompetent unprofessional lack of communication poor service and let's not forget very rude I recommend you get service elsewhere ! there for make sure you ask for the parts that they're switching out t More

by grip.this80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin and Mario Sales Department

January 04, 2025

Dealership Rating
Employee Rating

Quik and easy check in. Fast turn around service. Some dealerships offer wash and cleaning, wish this was offered. More

by spiningwhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Krause

December 30, 2024

Dealership Rating
Employee Rating

Dealer played a trick to avoid selling car at their advertised price. I went in on Dec 28th to buy a Nissan NV200 (VIN: 3N6CM0KN9MK691051) advertised for $15,890. On arrival, I was told I was an hour l More

by nmotwani
Recommend Dealer
No

Other Employees Tagged: Ivan

Dec 30, 2024

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We’re sorry to hear about the issues you've encountered with your vehicle and the frustrations you’ve had with our service. We take your feedback seriously and understand how disappointing this situation has been for you. While we strive to provide top-notch service, it’s clear that we didn’t meet your expectations in this instance. We are looking into the issues you’ve raised to ensure they are addressed promptly. If you’d like to discuss this further or need assistance, please feel free to reach out to our Regional Director, Andrew Parmar, at andrew@ridegroup.com. We want to ensure we make this right for you. Thank you for bringing this to our attention, and we apologize for the inconvenience caused. Best regards.

Dec 30, 2024

nmotwani responded

Please make a suggestion as to how you intend to make it right as the above response is very generic

November 29, 2024

Dealership Rating
Employee Rating

my name is a Rosa Cuestas,Brandon at service department was awesome,he is respectfully and friendly, he is totally a 10 , thanks for your help. More

by titimorales31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: brandon

November 01, 2024

Dealership Rating
Employee Rating

This Dealership was horrible they add extra 2000 to the price of the vehicle because it has low jack and when I said didn’t want they told me it wasn’t an option. I ended up still buying the truck and aft More

by Elucas
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Nov 01, 2024

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job. We acknowledge your concerns, we’re sorry that you feel this way, and we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about your experience. Please know we’d like to make this right for you. We do encourage you to contact our Regional Director Andrew Parmar at andrew@ridegroup.com if you’d like to chat further. We hope you will give us another opportunity to earn your business.

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