Mike Joyce
Mike Joyce at Simi Valley Chrysler Jeep Dodge Ram
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Mike Joyce

General Manager

Simi Valley Chrysler Jeep Dodge Ram

2350 1st Street
Simi Valley, CA 93065

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4.4
40 Reviews
4.4

40 Reviews

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40 Reviews of Mike Joyce

November 01, 2024

Dealership Rating
Employee Rating

This Dealership was horrible they add extra 2000 to the price of the vehicle because it has low jack and when I said didn’t want they told me it wasn’t an option. I ended up still buying the truck and aft More

by Elucas
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Nov 01, 2024

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job. We acknowledge your concerns, we’re sorry that you feel this way, and we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about your experience. Please know we’d like to make this right for you. We do encourage you to contact our Regional Director Andrew Parmar at andrew@ridegroup.com if you’d like to chat further. We hope you will give us another opportunity to earn your business.

October 28, 2024

Dealership Rating
Employee Rating

THEY USED TO BE A BETTER DEALERSHIP IN THE PAST AND NOT LIKING THE NEW OWNERSHIP AT ALL OVER THE PAST YEAR. I HAD PURCHASED A 2023 DODGE HORNET GT PLUS IN JULY 2023 WHICH ACCORDING TO DODGE IS A HUGE FLOP More

by SALEMSMAGIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shaheer Khan

Oct 28, 2024

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job. We acknowledge your concerns, we’re sorry that you feel this way, and we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about your experience. Please know we’d like to make this right for you. We do encourage you to contact our Regional Director Andrew Parmar at andrew@ridegroup.com if you’d like to chat further. We hope you will give us another opportunity to earn your business.

Oct 28, 2024

SALEMSMAGIC responded

I HAVE REACHED OUT TO ANDREW HOWEVER, NOT SURE WHAT IF ANYTHING CAN BE DONE. I MIGHT HAVE TO REACH OUT TO A LAWYER.

Oct 29, 2024

SALEMSMAGIC responded

I ALSO JUST FOUND OUT THIS DEALERSHIP COMMITTED FRAUD. I RECENTLY REQUESTED A PAYOFF LETTER AS I JUST FOUND OUT ON MY OWN THAT MY 2023 DODGE HORNET WAS PAID OFF ON 10/24/2024. THE DEALERSHIP DATED THE CHECK 10/10/2024 WHEN I DID NOT EVEN DO BUSINESS WITH THEM UNTIL 10/19/2024. I NOW HAVE A PAYOFF LETTER FROM THE LENDER WITH WRONG DATES AND CANNOT USE TO GET REFUNDS FROM MY ADDED-ON SERVICES.

October 27, 2024

Dealership Rating
Employee Rating

My name is Darrell and I recently had my Dodge Charger serviced for 100,000 mile tune up, transmission tune up and a couple other things. Brandon helped my wife and I with all of the services and I have t More

by Dbmotopyro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

October 21, 2024

Dealership Rating
Employee Rating

Great rates and great all around I had no complaints are nothing wrong with my vehicle the workers are super dope and easy to talk to as far as we're and what you want out of car will purchase again love th More

by mrfalconer86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dhillon Mehtaab

October 15, 2024

Dealership Rating
Employee Rating

They totally xxxxed me on the price of the car. Charged me $60,000 for a base Jeep. This is why people HATE buying cars More

by scottygoboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dhillon Mehtaab

Oct 24, 2024

Simi Valley Chrysler Jeep Dodge Ram responded

Hi scottygoboom, Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job. We acknowledge your concerns, we’re sorry that you feel this way, and we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about your experience. Please know we’d like to make this right for you. We do encourage you to contact our Regional Director Andrew Parmar at andrew@ridegroup.com if you’d like to chat further. We hope you will give us another opportunity to earn your business. Thank you, again, for taking the time to share a review with us.

October 10, 2024

Dealership Rating
Employee Rating

Stephen Owens our salesman was very responsive and understanding while we took a few weeks while we made our decision to purchase or not. He responded to every communication promptly. We highly recomm More

by borderfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dhillon Mehtaab, Stephen Owens

October 03, 2024

Dealership Rating
Employee Rating

Kevin is always great! Great dealership, great service. Thank you for always being helpful and quick. More

by zmoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dhillon Mehtaab, Kevin K

September 20, 2024

Dealership Rating
Employee Rating

Great service, very knowledgeable and helpful people, and I would definitely buy again from them More

by Info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 12, 2024

Dealership Rating
Employee Rating

The people who work here are very friendly and do a very good job. Thank you very much. More

by ofrevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dhillon Mehtaab, Brandon Leyva

September 05, 2024

Dealership Rating
Employee Rating

Great experience. Quick and easy. Documents sent to my home were received the day they were promised. More

by drobinso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dhillon Mehtaab

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