Mike Joseph
Mike Joseph at Al Hendrickson Toyota
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Mike Joseph

Pre-Owned Sales

Al Hendrickson Toyota

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
102 Reviews
4.7

102 Reviews

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102 Reviews of Mike Joseph

October 28, 2024

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Employee Rating

The finance guy scammed me for almost $7000 over the agreed upon price. He added charges that he never discussed me for things I neither wanted nor was given! More

by Trish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: London Jackson - Finance Dept

October 06, 2024

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Employee Rating

Got me the car i wanted quick and easy. My car salesman made sure i got exactly what i needed More

by stephcardona57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 16, 2024

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Michael the sales guy was a nice kid . Can’t say the same thing for the managers. They pulled the old bait and switch to me and an older woman who paid a deposit the day prior . We had a d More

by Mik8881001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Marcus Jackson

Sep 28, 2024

Mik8881001 responded

UPDATE- I was contacted by Craig at Al Hendrickson who fixed the issue. Craig did say it should have never happened, apologized and had me bring the vehicle in for the gold certification inspection. . Vehicle was inspected and gold cert was issued . I appreciate Craig reaching out and resolving the issue in a timely manner.

September 16, 2024

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Employee Rating

We went back to Al Hendrickson on Saturday after going last month and buying a 2023 Corolla SE 9,000 miles GOLD certified cash for my daughter . Michael Joseph the sales guy helped us out and was great . More

by Mik8881001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell, Marcus Jackson , Whoever the new manager is there that’s keeps killing everyone’s deals .

Sep 28, 2024

Mik8881001 responded

UPDATE- I was contacted by Craig at Al Hendrickson who fixed the issue. Craig did say it should have never happened, apologized and had me bring the vehicle in for the gold certification inspection. . Vehicle was inspected and gold cert was issued . I appreciate Craig reaching out and resolving the issue in a timely manner.

September 15, 2024

Dealership Rating
Employee Rating

Michael the sales guy was a nice kid . Can’t say the same thing for the managers. They pulled the old bait and switch to me and an older woman who paid a deposit the day prior . Poor lady More

by Mik8881001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell , Don’t know the new managers who pulled the bait and switch and no one likes

September 15, 2024

Dealership Rating
Employee Rating

Just want to share my experience yesterday hopefully it reaches the right ears . Michael the sales guy was a nice kid . Can’t say the same thing for the managers. They pulled the old bait and switch t More

by Mik8881001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell, Marcus Jackson , Whoever the new manager is making all the changes and policies that negatively effect the salesmen and customer.

Sep 28, 2024

Mik8881001 responded

UPDATE- I was contacted by Craig at Al Hendrickson who fixed the issue. Craig did say it should have never happened, apologized and had me bring the vehicle in for the gold certification inspection. . Vehicle was inspected and gold cert was issued . I appreciate Craig reaching out and resolving the issue in a timely manner.

September 06, 2024

Dealership Rating
Employee Rating

I went there last week to buy a car,i was surprises to how excellent the customer service was.recommended More

by wesly85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 07, 2024

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Employee Rating

Friendly & informative salesman. No hard sale or push to close a deal. Sales manager is a dealmaker and willing to work with you to find a deal that will make everyone happy. All fea More

by JAIME.LEONTI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis

June 03, 2024

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Employee Rating

Can't say enough good things about Al Hendrickson, first of all I wasn't even looking at a new car, but just so happen to be on the new car sales side and met Micheal, who gave me his card. Went to the used More

by roberthuynh06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 02, 2024

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Employee Rating

Since the beginning this dealership has been bad. They lack service. To purchase the vehicle, I went online to compare and contrast with different vehicles and different dealers. Other said Al Hendri More

by Lafuller20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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