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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.6
69 Reviews
4.6

69 Reviews

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69 Reviews of Mike Jones

May 23, 2026

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Employee Rating

Best ever Kylie was great. Great place to go for a car. Ask for Kylie. More

by MDIS2EVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger

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May 23, 2026

Montrose Nissan responded

Thank you for recommending us for your Nissan Kicks service and for sharing your positive feedback. We’re delighted your experience was exceptional and look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 23, 2026

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My car broke down in under 300 miles from purchase. It took almost 45 days to completely fix. When I got it back the paint job looked like a 5 year old did it. Very bad very little communication no tim More

by MDIS2EVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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May 22, 2026

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Great dealer, sales and service are the best. Would not go anywhere else. People are very helpful More

by nissantech16003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Price, Justin O'Hara

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May 22, 2026

Montrose Nissan responded

Thank you for the glowing review. We’re delighted our sales and service team provided such helpful support during your new Nissan Pathfinder purchase. We look forward to serving you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 16, 2026

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No complaints. Did exactly what we discussed with no surprises. All good. Will be back. Thanks More

by HERBSTWIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2026

Montrose Nissan responded

Thank you for sharing your experience. We’re pleased the service on your Nissan Frontier went exactly as discussed with no surprises. Mike and our team look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 16, 2026

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Good friendly knowledgeable service associates. Work to be done was reviewed and any changes were communicated. More

by JIMMYZ1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2026

Montrose Nissan responded

We’re glad our service associates provided friendly, knowledgeable support during your Jeep Compass visit. Thank you for the great rating and for trusting us with your service needs. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 12, 2026

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Rhoda was great checking us in & out . Nice personality. My first time there in three years, glad they have improved their service deptment. More

by FBEINHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Montrose Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Nissan! And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 12, 2026

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Emilio and Kennedy were a great help helping my son pick out his new truck. They took the time to explain all of the options to him and made him feel comfortable asking questions. We will definitely deal wi More

by dalekelly987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara , Emilio, Kennedy

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May 12, 2026

Montrose Nissan responded

Thank you for letting us assist your son with his new Nissan Frontier. We’re pleased our team could explain every option and make him feel at ease asking questions. We look forward to working with you both again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 11, 2026

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Employee Rating

Good customer service. ..Always helpful Service pick-up is a huge help! Rhonda is an excellent service center employee. More

by ABALCERZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda Kelly

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May 11, 2026

Montrose Nissan responded

We’re glad the service pick-up provided great convenience for your Nissan Murano and that our team was always helpful. Thank you for the fantastic rating and we look forward to serving you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 11, 2026

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Very friendly and great customer service reps. People are not going to do your reviews when you mandate word limits. More

by MELISSADWATSON543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Montrose Nissan responded

We are very happy to have provided you with such a positive experience, Melissa! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 07, 2026

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Employee Rating

Professional staff, but unverified mechanical findings, inconsistent inspection notes, and unsupported costly estimates damaged trust completely More

by jamieray_abad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 13, 2026

Montrose Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Price General Manager 724.962.1433 jprice1@gomontrose.com

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