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Mike Johnson
52 Reviews
Hey all! I have been with Jim White Toyota for over two years and White Family Dealerships for about ten years. I work hard with my Service Advisors and Technicians to ensure our guests vehicles are working in top notch condition.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
30 yrs, 2 mos
Languages Spoken
English
52 Reviews of Mike Johnson
January 17, 2021
Good work way too expensive $140 oil change really? Come on I’m just trying to keep this whole truck running I guess I’m gonna have to go to Valvoline are Jiffy Lube or something on I’m just trying to keep this whole truck running I guess I’m gonna have to go to Valvoline are Jiffy Lube or something More
by Nrog1
Verified CustomerOther Employees Tagged: Nick Schiavone
January 12, 2021
I have always been more than satisfied with the service provided. And the people are helpful and courteous. I’ve had many cars and dealt with many dealerships. My Rav 4 is my favorite and your dealership t provided. And the people are helpful and courteous. I’ve had many cars and dealt with many dealerships. My Rav 4 is my favorite and your dealership the best. More
by FERRARI9
Other Employees Tagged: Nick Schiavone
October 22, 2020
Seems that you overbook the service department. I arrived at 4:20 for my 4:30 appointment. I waited 1 hour 15 minutes before asking if there was a problem. Waited another 15 minutes until car ready arrived at 4:20 for my 4:30 appointment. I waited 1 hour 15 minutes before asking if there was a problem. Waited another 15 minutes until car ready. Paperwork was incorrect... waited for that issue to be resolved. Not a good way to end my work day. Not one employee made me feel appreciated as a customer...not sure I’ll ever return. More
by SAUSTIN823
Other Employees Tagged: Morgan Brzozka, Nick Schiavone
October 09, 2020
Fabulous, timely , courteous and professional. Sean was amazing , patient and listened to our wants and needs . Great service and very informative on products . Would highly recommend. amazing , patient and listened to our wants and needs . Great service and very informative on products . Would highly recommend. More
by SDBEROSKE
Other Employees Tagged: Tori Maras, Josh Fuller, Sean Chubner
September 24, 2020
Worst customer service ever! They failed on so many levels. Only one voice at the dealership theirs. Mike failed twice to follow up. Upper management failed to intervene. Perfect storm of failure. levels. Only one voice at the dealership theirs. Mike failed twice to follow up. Upper management failed to intervene. Perfect storm of failure. More
by don.schemine
Other Employees Tagged: Nick Schiavone
September 24, 2020
The dealership has always been helpful and explained what the problem may be and how to fix it if it can be fixed. This has given me confidence in the center. the problem may be and how to fix it if it can be fixed. This has given me confidence in the center. More
by sgwin1
Other Employees Tagged: Morgan Brzozka, Nick Schiavone
September 19, 2020
The service department does well in making sure their work is thorough and done right to satisfy their customers. They offered a rental to help while my car was in service and worked well with the manufa work is thorough and done right to satisfy their customers. They offered a rental to help while my car was in service and worked well with the manufacturer to fix my car’s issues. More
by bryan b
Other Employees Tagged: Morgan Brzozka, Nick Schiavone
September 16, 2020
I was highly disappointed in the service. An oil change and tire rotation should not take an hr and 40 minutes. Also did not reset the maintenance screen on my display and the mileage for return is not cor and tire rotation should not take an hr and 40 minutes. Also did not reset the maintenance screen on my display and the mileage for return is not correct. It is a synthetic oil and is to be changed at 10000 miles not 5000 as the sticker suggest. Just a way to nickel and dime customer by thinking they needed in sooner than necessary. I had a coupon from a competitor and he said they applied it. When i looked at the invoice only the tire rotation was discounted. I also feel they should at least wash the cars for the price they charge for an oil change! More
by Pupeaches
Other Employees Tagged: Morgan Brzozka, Nick Schiavone
September 13, 2020
The staff are friendly and very knowledgeable. My service was completed in a timely manner and very thorough. I highly recommend Jim White Toyota for all of your we vehicle and service needs. service was completed in a timely manner and very thorough. I highly recommend Jim White Toyota for all of your we vehicle and service needs. More
by TRBLETRACY
Other Employees Tagged: Morgan Brzozka, Nick Schiavone
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