Mike Jaloudi
Mike Jaloudi at Lexus of Orange County
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Mike Jaloudi

Sales Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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4.2
65 Reviews

Industry Experience

8 yrs, 4 mos

4.2

65 Reviews

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65 Reviews of Mike Jaloudi

December 05, 2023

Dealership Rating
Employee Rating

This was my second GX460 I got from Lexus of Orange County. Stephen and Mike were once again an absolute pleasure to deal with! From my first email inquiry to the final delivery the complete process More

by John R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jean

Dec 05, 2023

Lexus of Orange County responded

Earning Lexus of Orange County clients for life is a core objective of ours, John, and having a second opportunity to work with you brings us pride. Thank you for your time, business and kind feedback. Stephen, Mike and the team will be thrilled to hear your experience was thoroughly smooth and pleasant. And that they earned your commendations through knowledgeable, professional and friendly guidance. Travel safe, enjoy the road and we'll see you again next visit.

October 18, 2023

Dealership Rating
Employee Rating

Terrible dealer. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. More

by Steveboy2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 20, 2023

Lexus of Orange County responded

We're sad to read about your experience. We strive for transparency and honesty in all of our dealings, so it's concerning to see we've left the wrong impression. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. David Lewis - General Manager - davidlewis@lexusorangecounty.com

Oct 20, 2023

Steveboy2004 responded

Your sales manager is scaming people from alot of money..he is offering me 20k for my trade when my car has been valued as high as 28k. This is ridiculous they took all that time and knew about my situation with buying 2 cars from presitige lexus and 3 from prestige toyota and also selling my truck very cheap for 39k to you guys last year and get the lowest offer ive seen on the market from over 100 dealers which is insane.my car retails at 28k and he is saying 20k that's wild..the tires are great I just paid 1500 for brakes and rotors from you guys and all services done..why 8k less then market but sell me your truck in terrible condition for over retail. That's wild

Oct 21, 2023

Lexus of Orange County responded

Steve, Your truck was sold to us and you were given the best value for it based off the tools and software available to us. We feel as though we offered a fair number despite what you believe others would pay. We wish you the best moving forward.

Oct 21, 2023

Steveboy2004 responded

I can post all my recipets public and show how much you people are scammers...cars worth 28k you offered 20k..your crooks...shame on you...your company has no integrity ..i will go public and show the value and sale and show the world how much your scammers

August 25, 2023

Dealership Rating
Employee Rating

I had a great dealer experience from beginning to end, Melissa was very professional. Thanks More

by st.martin3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Aug 29, 2023

Lexus of Orange County responded

We are happy to hear you had a great experience while working with Melissa! Come visit us again soon!

August 01, 2023

Dealership Rating
Employee Rating

The dealership was well maintained and employess helpful and friendly. However, they could not secure the car I wanted. More

by sanscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hassan

Aug 02, 2023

Lexus of Orange County responded

Hi, We appreciate you taking the time to share this feedback. It is unfortunate that our team could not secure the vehicle you desired. If you would like to discuss your visit further, please contact me using the information below. Stephen Berkowitz 845-589-5424 Sales Manager

August 01, 2023

Dealership Rating
Employee Rating

Everyone I dealt with was very friendly, I feel like I got a great deal and I’m loving my new Lexus More

by Tredora1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua and the man I signed with in finance

Aug 02, 2023

Lexus of Orange County responded

Thank you for leaving Lexus of Orange County five stars! It is our pleasure to provide you with friendly service, and we cannot wait to assist you again soon! Travel safe and enjoy your new Lexus!

July 19, 2023

Dealership Rating
Employee Rating

Drove a 350L, loved it… But another salesman was taking a deposit on it as I was deciding on it. I wanted an L and inventory was not abundant , not in same price range. Ended up buying a regular RX350 whi More

by giapet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

Lexus of Orange County responded

Thank you for your overall positive review! We are happy to hear that our team provided you with an easy experience, and we hope to earn a fifth star on your next visit. Enjoy your RX350 and come again soon!

July 09, 2023

Dealership Rating
Employee Rating

During the course of this whole process Adrian and the team at Lexus of Orange County were nothing but helpful. More

by teigeob99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas

Jul 10, 2023

Lexus of Orange County responded

We are pleased to see that Adrian and the rest of our team were helpful during your recent visit. Come see us again soon! 

June 26, 2023

Dealership Rating
Employee Rating

The whole process was very smooth. Every one involved in the process was professional.and courteous. More

by Rashidshariff
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas, Daniel Becerra

Jun 28, 2023

Lexus of Orange County responded

Congrats on the new ride, Rashid! We are happy to hear the car buying process was smooth and our team was professional and courteous. Come back again soon!

June 23, 2023

Dealership Rating
Employee Rating

Awesome experience beginning to end. They won’t disappoint you. We look forward to having our service completed there as well. More

by HAPPYSUBIEOWNER
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert Stillman, Stephen Jean , Hassan 5star

Jun 26, 2023

Lexus of Orange County responded

It's wonderful to see you had an awesome experience while visiting recently. Our team is looking forward to your next service visit!

June 21, 2023

Dealership Rating
Employee Rating

They lied to me about the price of the car and charged me an extra $599.00 for something bogus. More

by anniedilullo
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Stephen Berkowitz, David Lewis

Jun 26, 2023

Lexus of Orange County responded

Annie, it’s unfortunate to see you are frustrated about a fee that was charged upon purchasing a vehicle. If you would like to discuss this further, please contact me at your earliest convenience. Stephen Berkowitz 845-589-5424 Sales Manager

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