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Mike Jaeger
Mike Jaeger at Twin City CDJR
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Mike Jaeger

Sales Manager

Twin City CDJR

3838 State Rte 38
Lafayette, IN 47905

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3.7
18 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

8 yrs, 8 mos

3.7

18 Reviews

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18 Reviews of Mike Jaeger

March 02, 2025

Dealership Rating
Employee Rating

Don’t care about the customer or what they say or want, solely care about the sale. They’ll say whatever they can to get you to buy, regardless of your needs. More

by william_kane92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyrus Bever, Micheal Lynch

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Mar 07, 2025

Twin City CDJR responded

Hi William, We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at nate@twincitydodgeinc.com, and we'll be happy to assist you.

February 23, 2025

Dealership Rating
Employee Rating

This dealership has convinced me to never ever ever step foot into a dealership again….i will for the rest of my life purchase my vehicles online. Love the vehicle despise the dealership and atmosphere.. More

by UNIONFIREGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chelsey Dunfee, Cameron McGee

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Mar 07, 2025

Twin City CDJR responded

Hi, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at nate@twincitydodgeinc.com , and we'll ensure a better experience next time.

December 08, 2024

Dealership Rating
Employee Rating

Salesman was not honest, helpful or knowledgeable. Dealership was not honest about repairs completed on used vehicle before selling it to me. I am still receiving denial letters in the mail from More

by btaspy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cameron McGee

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Jan 02, 2025

Twin City CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the frustrations you've encountered. It’s completely unacceptable that you feel misled by the salesman and that you’re still dealing with unresolved issues related to the vehicle’s repairs and the financing. Clear and honest communication is essential, and we deeply regret that you did not receive the service you deserve. We will address these concerns with our team immediately and investigate the situation regarding the repairs and the ongoing lender issues. We understand how stressful this must be, and we want to make it right. Please reach out...

More

November 16, 2024

Dealership Rating
Employee Rating

This dealership is a waste of time. Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even thou More

by Cloudisback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Cron, Marc Horton, Sherrie Meiser, Travis White , Jordyn Hartman, Scott Willis

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Jan 02, 2025

Twin City CDJR responded

Thank you for sharing your experience, and we deeply apologize for the issues you’ve encountered. We understand how frustrating it must be to have your car in for repairs for such an extended period without a resolution. It's unacceptable that you felt misled and were charged for parts you didn’t need. Your feedback is very concerning, and we will investigate this matter to understand what went wrong and ensure this does not happen again. We take your comments seriously and appreciate you bringing them to our attention. While we regret your experience, we are committed to making improvements base...

More

November 07, 2024

Dealership Rating
Employee Rating

The sales person AJ Yunker is amazing. The GM however is awful broke binding contract that he signed left me hanging for three weeks and I had to reach out to find out what was going on. N More

by jenjen.nonnie.66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: AJ Yunker

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Jan 02, 2025

Twin City CDJR responded

Thank you for sharing your feedback. We're so glad to hear that AJ Yunker provided excellent service, but we sincerely apologize for the lack of communication and the frustrating experience. It’s completely unacceptable that you were left in the dark for three weeks and had to follow up for updates. This is not the level of service we aim to provide, and we will be addressing this issue internally with the management team. Your experience matters to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to make things right moving forward.

October 11, 2024

Dealership Rating
Employee Rating

Oh. my! Fifteen word minimum to describe my Twin City Experience, I would say great. More

by jrtsrb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cam McGhee 5 star

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Oct 15, 2024

Twin City CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 30, 2024

Dealership Rating
Employee Rating

Able to work with my budget and make a deal happen. I was able to leave with a nicer newer car. More

by alexischadwick22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dagan Noonkester

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Oct 08, 2024

Twin City CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Bad experience! We won’t be returning customers. Finance guy flew through the paperwork and added close to $3,000 in stuff we didn’t request! More

by kllowe77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Oct 14, 2024

Twin City CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike O'Connor, at michael.oconnor@drivechariot.com for more information.

September 18, 2024

Dealership Rating
Employee Rating

Transmission was shot and got 100 miles out of it before it broke down and was undrivable More

by lindsbry000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Oct 14, 2024

Twin City CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike O'Connor, at michael.oconnor@drivechariot.com for more information.

Oct 14, 2024

Twin City CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike O'Connor, at michael.oconnor@drivechariot.com for more information.

June 15, 2024

Dealership Rating
Employee Rating

Dagan is a polite professional person. No pressure from him. He understood how I was going to make the purchase. More

by BARRYMAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dagan Noonkester

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