Mike Jaeger

Very disappointed with the business. We had finalized the car for the price listed in the website, when about to make payment next day they said I need to purchase Ziebart protection for We had finalized the car for the price listed in the website, when about to make payment next day they said I need to purchase Ziebart protection for ($1999). They said it's mandatory for that vehicle. Also added they said they price car aggressively. Yes it priced lower than KBB but they put mandatory hidden fees in the name Ziebart. Forcing the customer to buy it. I think they working with Ziebart aggressively instead of working with customers. Sales person was very nice but management not good especially GM. Good luck to TWIN City. Google need to provide option for 0 starts. More

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Don’t care about the customer or what they say or want, solely care about the sale. They’ll say whatever they can to get you to buy, regardless of your needs. solely care about the sale. They’ll say whatever they can to get you to buy, regardless of your needs. More

by william_kane92 Verified Customer Verified Customer

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This dealership has convinced me to never ever ever step foot into a dealership again….i will for the rest of my life purchase my vehicles online. Love the vehicle despise the dealership and atmosphere.. foot into a dealership again….i will for the rest of my life purchase my vehicles online. Love the vehicle despise the dealership and atmosphere.. More

by UNIONFIREGUY Verified Customer Verified Customer

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Salesman was not honest, helpful or knowledgeable. Dealership was not honest about repairs completed on used vehicle before selling it to me. I am still receiving denial letters in the mail from Dealership was not honest about repairs completed on used vehicle before selling it to me. I am still receiving denial letters in the mail from lenders weeks after buying the car. More

by btaspy Verified Customer Verified Customer

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This dealership is a waste of time. Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even thou Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even though I bought it from. They lie make stuff up and charge you for parts you didn’t need. Save yourself some sanity and go somewhere else! By far the worst dealership in the city! Save yourself and go elsewhere! More

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The sales person AJ Yunker is amazing. The GM however is awful broke binding contract that he signed left me hanging for three weeks and I had to reach out to find out what was going on. N The GM however is awful broke binding contract that he signed left me hanging for three weeks and I had to reach out to find out what was going on. No communication horrible absolutely horrible. More

by jenjen.nonnie.66 Verified Customer Verified Customer

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Oh. my! Fifteen word minimum to describe my Twin City Experience, I would say great. my! Fifteen word minimum to describe my Twin City Experience, I would say great. More

by jrtsrb Verified Customer Verified Customer

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Able to work with my budget and make a deal happen. I was able to leave with a nicer newer car. I was able to leave with a nicer newer car. More

by alexischadwick22 Verified Customer Verified Customer

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Bad experience! We won’t be returning customers. Finance guy flew through the paperwork and added close to $3,000 in stuff we didn’t request! We won’t be returning customers. Finance guy flew through the paperwork and added close to $3,000 in stuff we didn’t request! More

by kllowe77 Verified Customer Verified Customer

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Transmission was shot and got 100 miles out of it before it broke down and was undrivable it broke down and was undrivable More

by lindsbry000 Verified Customer Verified Customer

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