Mike Hannafin
Mike Hannafin at Flagship Motorcars of Lynnfield

Mike Hannafin

Service Director

Flagship Motorcars of Lynnfield

385 Broadway
Lynnfield, MA 01940

4.3
67 Reviews
4.3

67 Reviews

Write a Review

67 Reviews of Mike Hannafin

March 03, 2025

Dealership Rating
Employee Rating

Everyone is knowledgeable and courteous Always available to discuss any questions My service agent Richard is very friendly and interested in my concerns and very honest More

by Paulafacada
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 04, 2025

Flagship Motorcars of Lynnfield responded

We're delighted to hear that Richard and the team at Flagship Motorcars of Lynnfield always provide you with such attentive service. Thank you for sharing this feedback and we'll see you next time!

February 07, 2025

Dealership Rating
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Very friendly and helpful, I appreciate the discount he made my aware of for older cars like mine More

by bonnywe
Service Price Transparency
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Recommend Dealer
Yes
Feb 08, 2025

Flagship Motorcars of Lynnfield responded

Hi Bonny! Thank you for your kind words! We're glad we could help and that you appreciated the discount at Flagship Motorcars of Lynnfield! We always strive to provide the best service for all our customers, no matter the age of the vehicle.

January 11, 2025

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Flagship Motors was absolutely incredible. From the very beginning to having my car towed, keeping me informed as they progressed with the repairs to the very end when they delivered my car b More

by deb.spitzley
Service Price Transparency
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Recommend Dealer
Yes
Jan 13, 2025

Flagship Motorcars of Lynnfield responded

Deb, we're delighted to hear that you had such a positive experience with Flagship Motorcars of Lynnfield! Our team strives to provide exceptional service from start to finish. Thank you for your kind words and support!

November 14, 2024

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Easy schedule process. Perfect reminders my service manager Nathan is one of the very best. Knowledgeable, Protestant great follow through. I trust his suggestions and kno More

by PGD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Haugh, Sean Bresnahan

Nov 14, 2024

Flagship Motorcars of Lynnfield responded

Thank you for sharing this wonderful feedback! We're delighted to hear that Nathan always provides excellent service and support. We appreciate your trust in our team, and we're here whenever you need assistance with your vehicles!

October 04, 2024

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Excellent all around customer service! Efficient and a pleasure to deal with! Waiting area clean & comfortable. More

by DF30
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 05, 2024

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Flagship Motorcars of Lynnfield provided excellent service and a comfortable experience. We appreciate your support! Safe travels!

August 08, 2024

Dealership Rating
Employee Rating

I warn everyone to please stay away from this location for service. If you absolutely have to go here, I would avoid working with both Nathan Haugh and Mike Hannafin. They treated both me and my father wi More

by Nancy
Recommend Dealer
No

Other Employees Tagged: Nathan Haugh

August 05, 2024

Dealership Rating
Employee Rating

I’m so impressed with everyone at Flagship! My Product Specialist, Dumitru was professional, knowledgeable and personable. Gil, the sales manager was excellent and explained all the options in More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Otero, Dimitru Marcu , Tony Alvarado

Aug 05, 2024

Flagship Motorcars of Lynnfield responded

Greg, we're delighted to hear that Dumitru, Gil, and Tony made your experience at Flagship Motorcars of Lynnfield so seamless. Thanks for sharing your positive feedback!

August 03, 2024

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Employee Rating

ROTTEN DEALERSHIP. REFUSES TO ACCEPT PARTS RETURNS. BANISHES YOU FROM THE DEALERSHIP IF YOU SHOULD DARE REQUEST A RETURN DUE TO A DEFECTIVE PART. ARROGANT, PATHETIC More

by carbuyer77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Zawislak, Paul McDaniels , Herb Chambers and his secretary Lauren.

Sep 06, 2024

Flagship Motorcars of Lynnfield responded

Thank you for sharing your thoughts. I encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

May 09, 2024

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Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude More

by Gledismucaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Flagship Motorcars of Lynnfield responded

We were left disappointed seeing this feedback and we have since reviewed what you shared internally. We are constantly working to improve and we are focused on fostering a welcoming environment for all of our guests. We regret leaving you with a negative impression. Sincerely, Paul McDaniels - General Manager

April 01, 2024

Dealership Rating
Employee Rating

My experience at the Mercedes dealership was wonderful. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. More

by Myjagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Flagship Motorcars of Lynnfield responded

Hi Jagman! We're delighted to know that you had a wonderful experience at Flagship Motorcars of Lynnfield. We always aim to keep our customers informed and satisfied with their service. Thanks for the positive feedback!

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