Mike Handy

Helped with Appt setting. The service dept was timely starting and completing work. They communicate well. And they’re always friendly and helpful. The service dept was timely starting and completing work. They communicate well. And they’re always friendly and helpful. More

by sbrucemunro Verified Customer Verified Customer

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They have always been very efficient, and honest. I have purchased three vehicles from them and have all my service done there. And have always been great to work with. I have purchased three vehicles from them and have all my service done there. And have always been great to work with. More

by 88Corvette Verified Customer Verified Customer

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This was my first time at this Nissan dealership in Christiansburg, and it was a disappointing experience. I came in for an oil change and inspection, expecting them to follow proper Nissan standar Christiansburg, and it was a disappointing experience. I came in for an oil change and inspection, expecting them to follow proper Nissan standards. Instead, they put conventional oil in my car without consulting me, even though my 2013 Rogue has been using synthetic. When I questioned it, the service rep, Mike Handy, falsely claimed that my car ‘requires’ conventional oil for model “13” and the high mileage. He then blamed me for not specifying the oil type upfront—something they, as the experts, should verify. -specially if it’s my first time there. When I asked if he was going to help me, he got a supervisor, and they finally took my car back in to fix their mistake. They would not print me a receipt they added synthetic oil. And the manager repeated that conventional oil is Nissan standard for high mileage. Dishonest and unprofessional service—I shouldn’t have to fact-check a dealership on basic maintenance. Note: Kayla answered all my questions and helped me schedule my appointment. More

by EmyEmyEmy Verified Customer Verified Customer

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The team is always friendly, kind, and communicative. I completely trust them and their advice given to me at each visit. I completely trust them and their advice given to me at each visit. More

by Janet Verified Customer Verified Customer

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They always have great service and try to work you in. Great people and service. Great people and service. More

by DMPRICE57 Verified Customer Verified Customer

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Fast and efficient service every time I come into the dealership. Always satisfied with the service. dealership. Always satisfied with the service. More

by mattsmom_40 Verified Customer Verified Customer

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I drive from out of town to have my vehicle serviced by Southern Team Auto. The entire staff is very courteous and always make me feel the customer is priority. The service is very knowledgeable and serv Southern Team Auto. The entire staff is very courteous and always make me feel the customer is priority. The service is very knowledgeable and services are provided very well More

by LRSCRUGGS Verified Customer Verified Customer

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My first visit. It went well. Saved me a trip to Roanoke. Don’t know names of service providers. It went well. Saved me a trip to Roanoke. Don’t know names of service providers. More

by Kathy Hall Verified Customer Verified Customer

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It took me a week to schedule a appointment because of your phone system sucks. I had my break fluid and transmission fluid changed in my rough. It only took one hour and half and it cost $540.00. I have your phone system sucks. I had my break fluid and transmission fluid changed in my rough. It only took one hour and half and it cost $540.00. I have worked a two car dealership and two parts stores. This amount of money is outrageous. I have never heard of each jobs are at a set price. Other things are go by the chilton price range on each job. I have got my oil changed before and found they were over filled the oil. So I started buying the oil and filter and bring the correct amount to make sure it was correct. There's not much communication on how everything looks after the work is finished. I hope to find someone else to do the work I need for other things or you may want to lower your prices. It was better when the owner was somewhat local not out of state. More

by Charlie Verified Customer Verified Customer

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Best service people around; corporate web site obnoxious and unhelpful; call and talk to humans and unhelpful; call and talk to humans More

by CHITO55 Verified Customer Verified Customer

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