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Mike Hana
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Mike Hana
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
439 Reviews
Dealership Experience
13 yrs
Industry Experience
16 yrs
439 Reviews
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439 Reviews of Mike Hana
February 13, 2024
I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item and not covered under warranty. That's good but I had the truck for lees than a month and about 1200 miles. I had to find the Service Manager to get it replaced, Just less than a $10 dollar part. how do you know if it's bad if you don't us it right away. He finally had it repaired. More
by JOANN.BATTISTA
Verified CustomerOther Employees Tagged: Yacek Nazarczuk, Mike Ferrett, Dawn Bell
December 21, 2023
This dealership is fantastic. Terry is the best car salesman and I recommend him to all of my friends and family. This is my 5th car I have either leased or purchased through Terr Terry is the best car salesman and I recommend him to all of my friends and family. This is my 5th car I have either leased or purchased through Terry. They always offer the fairest price. More
by Donnyhopkins89
Other Employees Tagged: Scott Barrier, Justin Schneider, Terry Jelleson
August 15, 2023
Have been doing business with Metro Toyota for over forty years. Never disappointed. Was pleasantly surprised to get my RAV4 hybrid sooner than expected. years. Never disappointed. Was pleasantly surprised to get my RAV4 hybrid sooner than expected. More
by cyue
Other Employees Tagged: Anastasia Kaluszyk
May 04, 2023
Polite, professional and customer focused and concerned. I've been a customer since 1983 and buy and service my vehicles at Metro. I've been a customer since 1983 and buy and service my vehicles at Metro. More
by soccerduderr
Other Employees Tagged: Barry Greenfield, Yacek Nazarczuk, Ken Schneider, Scott Barrier, Joe Rogers, SUSAN BOTTORF , Dan Schneider
May 04, 2023
No hassel and easy purchase. Sales and service teams are excellent and worked hand in hand to make my purchase and service simple. Sales and service teams are excellent and worked hand in hand to make my purchase and service simple. More
by OHSCOTT2000
Other Employees Tagged: MIKE BALIS
May 02, 2023
always dependable and right there for you. I have been with them forever.They take extra time if needed I have been with them forever.They take extra time if needed More
by JACKIESLOTS
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS, Faliceonna Lopez
May 01, 2023
The service department is vary efficient and professional. They had me in and out very quickly. professional. They had me in and out very quickly. More
by JBSBKB
Other Employees Tagged: Joe Rogers
April 22, 2023
This dealership is my preferred Toyota dealer in Cleveland.The service people are very nice and very respectable. The service people will answer any questions a person may have about their automobil Cleveland.The service people are very nice and very respectable. The service people will answer any questions a person may have about their automobile. More
by jdiaz65667
Other Employees Tagged: Scott Barrier
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