Mike Halavi

The worst dealership experience I’ve ever had. We used the Culver City dealership’s website to do an online trade-in using my VIN. Based on that, I drove over 500 miles (about 8.5 hours one way We used the Culver City dealership’s website to do an online trade-in using my VIN. Based on that, I drove over 500 miles (about 8.5 hours one way) to purchase a vehicle. When I arrived, I was told the online trade-in value wasn’t valid because they don’t run a Carfax before giving a trade-in estimate — something that was never disclosed in advance or on the qoute. I had scheduled an appointment with Mark, who didn’t know the status of the vehicle we came to see. He mentioned a few other options that “might fit our needs,” but we ended up finding them ourselves in the parking lot, which he said they didn't exist. I had specifically asked Mark to check the Carfax on my trade-in before I made the trip (I provided the VIN), and he told me everything was good — they just needed to see the car in person. Clearly, that wasn’t true. I also explained I needed a certain amount for my trade-in, which was completely disregarded. On top of that, the dealership was not transparent about hidden add-ons totaling over $5,000 — things I didn’t ask for or want (Lojack, a nearly clear tint that’s useless in Arizona, and paint protection). These were added to the sale price without upfront disclosure and the salesmen said they couldn't be taken off. To be fair, the manager, Ali, did attempt to make things right by reducing the price and eventually removing the unwanted add-ons. But by then, it was too late. He also gave incorrect information/lied about the $4,000 EV tax credit, insisting the rule was you have to make under $225K to qualify. I tried to correct him, but he wouldn't listen. In the end, it was a complete waste: hundreds of dollars in gas, one PTO day, and over 18 hours of driving "drove straight through the night and got home at 5am" — all because of misinformation, poor communication, hidden fees, and a general lack of professionalism. How can you give an online trade-in quote without a CarFax and or how do you not add a note subject to a Carfax? Terrible experience from start to finish. Unprepared salesmen, shady sales tactics, and zero accountability. I strongly recommend avoiding this dealership. Buyers Beware! Eugene More

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Came here from the Valley because of a great deal I saw on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars! on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars! More

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We searched for a Mercedes E450 station wagon, which are rare. We found one online at Culver City Chevrolet: a 2020 E450 with 45,000 miles. Even though the dealership advertised online and advertised shippi rare. We found one online at Culver City Chevrolet: a 2020 E450 with 45,000 miles. Even though the dealership advertised online and advertised shipping services, it was like the dealership was unfamiliar with selling a car remotely. The salesperson, Mike, was mostly responsive, and took time to film a video of the car and then Facetime us. But when it came time to purchase the car, the service level deteriorated. They insisted that we pay an additional $5,000 to dealer add-ons, even though I told them we had no desire for the add-ons (ceramic coating and interior coating). It was like I had no choice. We are both lawyers and should have considered what California regulators would think of dealers forcing buyers to pay for add-ons, but we didn't think of that until the car was delivered and our experience got much worse. I never received a P&S when we bought the car online. The dealer used an unfamiliar service to go through paperwork and I never received copies of it until a week after the car was delivered. The dealership arranged the shipment (after I paid $1,800) fairly quickly. But the car came with virtually no gas in it, had a gaping hole in the front bumper where the tow hook was, but the cap was lost, and the car was reporting an accident. There was no paperwork at all with the car: no P&S, no registration, no temporary plates. Nothing. So we couldn't even drive the car. It took days of calling, texting, and e-mailing the dealership to get them to send us the paperwork so that we could at least get temporary plates. The car sat in our garage for almost two weeks before they sent us paperwork. We drove the car for a total of four days when THREE OF THE TIRES on the car blew, and we had to replace all of the tires at a cost of $1,300. When the mechanic was replacing the tires, they found that the front drivers' side tire was dented or bent. So the dealership charges buyers $5,000 for ceramic coatings, but sells cars with bent tires. They deliver cars with no paperwork, a gaping hole in the front bumper, and no gas and then ignore customers when they plead for paperwork that will enable them to get the car registered. A California registration was not sent to us until well after a month after we purchased the car. If I were you, I wouldn't even consider buying a car from Culver City Chevrolet. More

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The team at Culver City Chevy really took care of me. I had credit challenges but still drove off in a beautiful Trailblazer. Shoutout to Ali and Sandra — they never made me feel embarrassed or pressured I had credit challenges but still drove off in a beautiful Trailblazer. Shoutout to Ali and Sandra — they never made me feel embarrassed or pressured. More

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The team at Culver City Chevy really took care of me. I had credit challenges but still drove off in a beautiful Trailblazer. Shoutout to Ali and Sandra — they never made me feel embarrassed or pressured I had credit challenges but still drove off in a beautiful Trailblazer. Shoutout to Ali and Sandra — they never made me feel embarrassed or pressured. More

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Carlos is scammer he will run your credit numerous times with no results try to sale you a lemon with no results try to sale you a lemon More

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