Mike Gyory
Mike Gyory at Motorworld Hyundai
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Mike Gyory

Service Manager

Motorworld Hyundai

150 Motorworld Dr
Wilkes-Barre, PA 18702

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9 Reviews
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9 Reviews

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9 Reviews of Mike Gyory

January 06, 2025

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Employee Rating

The person that responded promised someone else would contact me, it never happened. That does seem on brand for the whole dealership More

by terryroth92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: The entire Toyota service team

Jan 10, 2025

Motorworld Hyundai responded

We appreciate your feedback about MotorWorld Hyundai and take every review seriously. Our Service Manager, Mike Gyory, has been in contact with you regarding your concerns. If you would like to discuss further, please continue to contact Mike, at 570.821.3758 or Mgyory@MotorWorldGroup.com. Thank you.

November 28, 2023

Dealership Rating
Employee Rating

I've dealt with Mike Gyory with Service on my 2020 Hyundai Palisade I recently traded in at another dealership. During the time I had it serviced there, with record keeping with the Platinum Service More

by Brian L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JJ Durr , Erin Kosisky, Laura Muzzy

Dec 01, 2023

Motorworld Hyundai responded

We appreciate your feedback about MotorWorld Hyundai and are sorry to hear you were disappointed after your visit to our Service Department. Thank you for speaking to our Service Manager, Mike Gyory and we are glad he was able to help you and address your concerns. We ask that you please continue to contact Mike, at 570.821.3758 or Mgyory@MotorWorldGroup.com for any additional questions or concerns you may have. Thank you.

March 11, 2023

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Employee Rating

After dealing with the arrogance of the service manager, I will never buy another car from them ever again!! Car was never fixed! Came in with problems. Left with the same problems, I could write more. But More

by Jlynnbytheway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2023

Motorworld Hyundai responded

Thank you for your feedback about MotorWorld Hyundai. We always strive to provide efficient service and communication to all of our customers. While we understand your frustrations, you were informed during your last service appointment about the loaner policy, and your loaner car was not returned when it should have been therefore, you are no longer eligible for a loaner car. These policies are put in place by the manufacturer and need to be followed in order to be eligible for a loaner vehicle. If you would like to discuss this further, please feel free to contact our Service Manager, Mike Gyory, at 570.821.3758 or Mgyory@MotorWorldGroup.com. Thank you.

May 06, 2022

Dealership Rating
Employee Rating

I would like to thank Mike Gyory the Service Manager for his excellent service. I had an issue with my brand new 2022 Hyundai Palisade from the factory and he took the time to explain to me how he would res More

by tjwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Bucciarelli, Dan Coslett

May 08, 2022

Motorworld Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2022

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Employee Rating

THE ENTIRE STAFF IS VERY PROFESSIONAL AS WELL AS EFFICIENT. ALWAYS GO OUT OF THEIR WAY TO MAKE MY VISIT GO WELL. More

by LISA.KLIMAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JJ Durr , Cami Kyttle, ERIN KOSISKY

Jan 21, 2022

Motorworld Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing MotorWorld Hyundai!

November 19, 2020

Dealership Rating
Employee Rating

Service has been unable to provide a fix after visiting 5+ times. All solutions have been inaccurate. They did not call me and let me know a part was delivered so that I can schedule service. More

by derikjbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 20, 2020

Motorworld Hyundai responded

Mr. Becker, we appreciate your feedback about MotorWorld Hyundai and take every review seriously. A fantastic customer experience is very important to us and we have tried to be as accommodating as possible. If you would like to discuss further, please contact our Service Manager, Mike Gyroy,570.821.3758 or Mgyory@MotorWorldGroup.com. Thank you.

September 12, 2020

Dealership Rating
Employee Rating

Pleasant and always helpful. Knowledgeable with high initiative to correct problems. Makes customer satisfaction a priority. Initially bought my 2017 Tucson for safety reasons but found the service de More

by Susie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JJ Durr , Dan Coslett

Sep 14, 2020

Motorworld Hyundai responded

Susie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2018

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Employee Rating

Hyundai The Best Have dealt with Dan and Bill for years and they are the best. Always there to help in any way- honest and caring people. And I totally love my Hyunda More

by rozwalsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JJ Durr , Dan Golubiewski, Bill Zaleppa

Sep 23, 2018

Motorworld Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2018

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Employee Rating

Best customer care ever From the day I got my Hyundai to everyday after having it, Alissa has been the best help to me, so extremely friendly, put me at complete ease all the More

by Amyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JJ Durr , Gary Blackledge, Alissa Ruparelia

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