
Mike Guardado
F&I Manager
Heritage Toyota Catonsville
6324 Baltimore National Pike
Baltimore, MD 21228
11 Reviews
Write a Review11 Reviews of Mike Guardado
March 11, 2025
I walked into the dealership and went to see Abdullah. When choosing to buy a car, it is not only important for me to find the right car but to also find salesman. Abdullah is very patient, has a big pers When choosing to buy a car, it is not only important for me to find the right car but to also find salesman. Abdullah is very patient, has a big personality, is and definitely cares. I spent a bit of time in the dealership and he made sure I ate. I truly recommend going to Abdullah if you want someone who cares about customers. He was straightforward and really worked with me to make sure I found the right car no matter how picky I was. Definitely a good choice to revisit Toyota as always. This is always my go to place. Definitely choose someone who will work with you and value you as a customer as purchasing a car is a very expensive and important choice to make. It took me two weeks to find a car because I believe in shopping around. Abdullah kept sending me cars as they came in. He really did partner with me to make sure I got what I wanted. Now, I am a happy customer. Hoping this review will help someone else. More
Other Employees Tagged: James Akinola, John Diehl, Aaron Webb, Abdullah Kozalbash, Logan Jones
February 22, 2025
Logan Jones took care of me. I told him what I wanted from online and he was awesome. No pressure. And Michael Guardado was great as well. He was quite knowledgeable as well. V I told him what I wanted from online and he was awesome. No pressure. And Michael Guardado was great as well. He was quite knowledgeable as well. Very pleased. Glad I came here. Definitely would recommend these two to my family and friends. Thanks again. 👍 More
Other Employees Tagged: Logan Jones
October 07, 2024
When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full pric wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full price of things before I brought them. Overall performance was terrible. More
Other Employees Tagged: Sebastian Mena, Sam Okoh
September 27, 2024
Mohame Aweis manager and Calvin Parnell are wonderful people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. More
Other Employees Tagged: Aweis Mohamed , Sylla Mbodj, Calvin Parnell, Sr
September 18, 2024
Alexa was incredible to work with! I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the m I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the moment Alexa picked up the phone, to the end of the sale, she was polite, helpful, and not pushy at all. I leased from out of state and had the car shipped, so my process was complicated to say the least, but she handled it all like a champ and took care of me every step of the way. I'm so grateful I got to work with her to get this car! More
Other Employees Tagged: Alexa Talavera
September 06, 2024
Heritage Toyota staff at Catonsville are awesome. No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! More
Other Employees Tagged: Aweis Mohamed, Sebastian Mena
September 05, 2024
Great service. Efficient and quick processing of paperwork. They took care of all my needs. Efficient and quick processing of paperwork. They took care of all my needs. More
Other Employees Tagged: Aweis Mohamed , Robert Regino
August 22, 2024
The dealership was good not once but it was good twice i was happy with both sales so I have only good things to say about Heritage Toyota Catonsville. was happy with both sales so I have only good things to say about Heritage Toyota Catonsville. More
Other Employees Tagged: Wendy Smith
June 25, 2024
Mike did not respond to my 4 emails and 3 voicemails. still no return call after speaking with his colleagues twice said they would give him the message. Needs to learn communications. After 4 weeks of still no return call after speaking with his colleagues twice said they would give him the message. Needs to learn communications. After 4 weeks of attempting to reach him still nothing. More