Mike Guardado
Mike Guardado at Heritage Toyota Catonsville
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Mike Guardado

F&I Manager

Heritage Toyota Catonsville

6324 Baltimore National Pike
Baltimore, MD 21228

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Mike Guardado

March 11, 2025

Dealership Rating
Employee Rating

I walked into the dealership and went to see Abdullah. When choosing to buy a car, it is not only important for me to find the right car but to also find salesman. Abdullah is very patient, has a big pers More

by Tierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Heritage Toyota Catonsville responded

Hi Tierra, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. Safe travels!

Mar 16, 2025

Heritage Toyota Catonsville responded

Hi Tierra, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. Safe travels!

February 22, 2025

Dealership Rating
Employee Rating

Logan Jones took care of me. I told him what I wanted from online and he was awesome. No pressure. And Michael Guardado was great as well. He was quite knowledgeable as well. V More

by lancin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Jones

Feb 26, 2025

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Catonsville!

October 07, 2024

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Employee Rating

When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full pric More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sebastian Mena, Sam Okoh

October 02, 2024

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Employee Rating

Robert was very professional, and kept me up-to-date with the vehicles arrival time. More

by collinepps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Regino

Oct 06, 2024

Heritage Toyota Catonsville responded

HI, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 27, 2024

Dealership Rating
Employee Rating

Mohame Aweis manager and Calvin Parnell are wonderful people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. More

by Sharaoofkhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aweis Mohamed , Sylla Mbodj, Calvin Parnell, Sr

Sep 30, 2024

Heritage Toyota Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2024

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Employee Rating

Alexa was incredible to work with! I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the m More

by luckyduck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexa Talavera

Sep 21, 2024

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

September 06, 2024

Dealership Rating
Employee Rating

Heritage Toyota staff at Catonsville are awesome. No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! More

by Merlyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aweis Mohamed, Sebastian Mena

Sep 07, 2024

Heritage Toyota Catonsville responded

Congratulations on your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Catonsville!

September 05, 2024

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Employee Rating

Great service. Efficient and quick processing of paperwork. They took care of all my needs. More

by dapo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aweis Mohamed , Robert Regino

Sep 07, 2024

Heritage Toyota Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 22, 2024

Dealership Rating
Employee Rating

The dealership was good not once but it was good twice i was happy with both sales so I have only good things to say about Heritage Toyota Catonsville. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Smith

Aug 24, 2024

Heritage Toyota Catonsville responded

Hi Rob, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

June 25, 2024

Dealership Rating
Employee Rating

Mike did not respond to my 4 emails and 3 voicemails. still no return call after speaking with his colleagues twice said they would give him the message. Needs to learn communications. After 4 weeks of More

by ToyCam21
Recommend Dealer
Yes
Jul 17, 2024

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Tommy Omar, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Tommy directly at tommy.omar@mileone.com or 443.341.8619 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

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