Mike Gould

3rd time I've purchased a car from them. Great service, great people. John is awesome! Very prompt and great communication. Would highly recommend. Great service, great people. John is awesome! Very prompt and great communication. Would highly recommend. More

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Needed a new starter and clearly that solve the problem with my 2016 Ford Explorer. with my 2016 Ford Explorer. More

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As usual, service went as planned. I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate More

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The Service department at Gervais is first rate. They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the shop way too may times for a new vehicle. Recently I needed to have the A/C serviced, something I have never had to do on any of the Fords I owned in the past. Even vehicles over 10 years old with 200K miles on them and the Explorer has 21Kon it. More

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As usual they got the job done right the first time. I have never had to reschedule. I have never had to reschedule. More

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I've been a customer of Gervais Ford for over 30 years! I have purchased all my vehicles there in that time. I have purchased all my vehicles there in that time. More

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Received email 01/30/2023 stating the 2023 Ford Maverick Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and of Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and off I went. I originally ordered on 11/12/2021. It got rolled over to a 2023 on 09/16/2022. I have ordered previously from Gervais, and I can say that they have always been straight forward, no games. So, if you need a Ford got to Gervais Ford. Also, i have had my vehicles serviced here and again top-notch service, no surprises. More

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Very thoughtful and efficient team at Gervais. Service and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sal and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sales team kept in touch with me to make sure I was hooked up with the color of vehicle I wanted. All around great. More

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Quick Lane We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a busi We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a business person,I know that it is impossible to know exactly how much time a given task will take due to unanticipated surprises. No matter when I have brought in my 2016 Ford Escape, I have had efficient and thorough work provided. They are the best service department that I have ever had in 40 plus years of driving. More

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Great service Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... More

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