Mike Gonzales | Page 4

This is the second car I have purchased from Westside Lexus, and the experience from buying, to financing , to servicing the car has been a such a positive experience. They have gained my trust and remov Lexus, and the experience from buying, to financing , to servicing the car has been a such a positive experience. They have gained my trust and removed the stress from the car buying experience. More

by mlrockman Verified Customer Verified Customer

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Awesome dealership. Everyone I have meet or worked with exhibits professionalism. I have to make you aware of my respect of Paul Rocket. Heis awesome, it because of him Everyone I have meet or worked with exhibits professionalism. I have to make you aware of my respect of Paul Rocket. Heis awesome, it because of him I’m at Westside. I have bought 6 Lexus from your dealership. I originally started at another dealership but Mr Rocket moral’s lead me to Westside Lexus More

by kbarrettbarnes Verified Customer Verified Customer

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Mike Gonzales was great and super helpful. We were there all day with a three year old and everyone was super patient with him. all day with a three year old and everyone was super patient with him. More

by Celinaaajean Verified Customer Verified Customer

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Best customer service from Alvaro Marquez and Mike Gonzalez. They made buying a Lexus simple and quick! Attention to detail was everything throughout the car hunting process and they made it a point t Gonzalez. They made buying a Lexus simple and quick! Attention to detail was everything throughout the car hunting process and they made it a point to answer every question and convince me Lexus IS the way to go! More

by Juan Aguinaga Verified Customer Verified Customer

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The salespeople at Westside Lexus were VERY kind. However, everything felt super rushed on purchase AND delivery. I have purchased from two other Lexus dealerships in Houston with a much better exper However, everything felt super rushed on purchase AND delivery. I have purchased from two other Lexus dealerships in Houston with a much better experience. Maybe it's the nature of today's market? But, I did not receive adequate orientation for the vehicle before leaving the lot. . . EVERYTHING was rushed. . I understand the purchase was hasty because the market is really tight. However, on delivery day, loan papers were NOT ready, even though all bank info was provided THREE days prior. So there was a scramble and long, unnecessary wait time to take delivery, plus a lot of phone calls to the lender (with me en route to the dealership two hours away) that did NOT need to happen. Additionally, when I called for Lexus Certified service 4 days after delivery, Lexus did not have a record of me owning the vehicle. They still showed the previous owner listed and could not help me with roadside service (flat tire). The salesman could not help either, but was very polite about me calling him in the evening. He was also upset with my experience with Lexus Service. That didn't help me get home though. I would probably go back to Northside or Clear Lake Lexus again for a better experience. Again, the sales staff at Westside are friendly, but very rushed. It's an expensive purchase. More

by MdmBlueberry Verified Customer Verified Customer

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Very happy with my third Lexus from Mike Gonzales. The deal was fair to all. deal was fair to all. More

by shaw25000 Verified Customer Verified Customer

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Always a "best experience ever" when dealing with Westside Lexus from my sales rep Mike Gonzales, Finance JT Teodoro, and the lady who showed me how to operate the vehicle. There are no other dealer Westside Lexus from my sales rep Mike Gonzales, Finance JT Teodoro, and the lady who showed me how to operate the vehicle. There are no other dealerships i would ever go to besides Westside as their customer service is top notch! More

by ANDY86 Verified Customer Verified Customer

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I bought a vehicle from out of state and Mike was very thorough, prompt and friendly thorough, prompt and friendly More

by Nina.capitano Verified Customer Verified Customer

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My experience with Westside Lexus & Mike Gonzales was very positive & I couldn’t be happier with my purchase. very positive & I couldn’t be happier with my purchase. More

by bgraham80 Verified Customer Verified Customer

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Very clean facility! Friendly and helpful sales associates! Didn’t feel rushed and all needs were handled! associates! Didn’t feel rushed and all needs were handled! More

by rosenfield68 Verified Customer Verified Customer

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