Mike Gonzales | Page 11
Pre-Owned Vehicle Internet Manager
Westside Lexus
12000 Katy Fwy
Houston, TX 77079
122 Reviews
Write a ReviewDealership Experience
15 yrs, 10 mos
122 Reviews of Mike Gonzales
April 23, 2019
Love the customer service I did a lease buyout and after reviewing the different fees it was noted that I was charged for an inspection that wasn’t done. I did a lease buyout and after reviewing the different fees it was noted that I was charged for an inspection that wasn’t done. More
Other Employees Tagged: Mike Shafer
April 21, 2019
Frown upside down. I took my 2008 Lexus LS600hL in for a service and check engine light. Yup, worst case scenario. I decided to try to cut my losses. Westside gave me a I took my 2008 Lexus LS600hL in for a service and check engine light. Yup, worst case scenario. I decided to try to cut my losses. Westside gave me a fair price on my trade in despite the issues. I then started to work with the sales team to try to find a vehicle. At this point I was very discouraged and not looking forward to having to buy a car. I started working with Mike Gonzales and he alone made the day worthwhile. Mike spent all day with my wife and I trying to find the best vehicle for us. He was extremely accommodating and we ended up getting into a brand new lease vehicle. Mike was a star and I hope to be a repeat customer of Mike’s and Westside Lexus. Kevin in finance also did a wonderful job and he helped me make decisions I rely on my wife for, so thanks Kevin. Tough shoes to fill! Thank you! I love the new ride! More
Other Employees Tagged: Andrew Nagler , Kevin Jacobson
April 09, 2019
Used carourchase We were happy with the sales process with Mike. He listened to our needs and tried to fulfill them. We had purchased multiple cars from Northside bu We were happy with the sales process with Mike. He listened to our needs and tried to fulfill them. We had purchased multiple cars from Northside but moved here due to Mike listening to us and trying to work with us. More
April 03, 2019
Fantastic Experience We told Mike what we were looking for and he found the perfect vehicle. Mike and Christian made the process fast and easy, no hassle at all. We told Mike what we were looking for and he found the perfect vehicle. Mike and Christian made the process fast and easy, no hassle at all. More
Other Employees Tagged: Christian Davidson
March 30, 2019
Excellent service, value, experience We have now purchased our third car from Mike Gonzales at Westside Lexus. Mike is hard-working, professional, friendly, and trustworthy. We have compl We have now purchased our third car from Mike Gonzales at Westside Lexus. Mike is hard-working, professional, friendly, and trustworthy. We have complete confidence in his ability to find us the nicest cars at fair prices. When it is time for our next car, Mike will be our first call. More
March 28, 2019
Great group-they outwork the competition. I love Westside. Although out-of-town, I have bought three vehicles from them. Service is excellent. I will buy again from them and have recommended t I love Westside. Although out-of-town, I have bought three vehicles from them. Service is excellent. I will buy again from them and have recommended them to my friends. More
Other Employees Tagged: Kevin Jacobson
March 14, 2019
Purchased a Vehicle Mike Gonzalez was great (again)! This is the second time I use him as my sales person and he was great. Patient. Found my perfect car! AGAIN! I will Mike Gonzalez was great (again)! This is the second time I use him as my sales person and he was great. Patient. Found my perfect car! AGAIN! I will definitely be sending him referrals! More
February 17, 2019
Better than most car buying experiences Mike Gonzales was good. The financial part was not as good compared to before when we bought my wife's car through Paul Rockett who gave us excellent Mike Gonzales was good. The financial part was not as good compared to before when we bought my wife's car through Paul Rockett who gave us excellent service and advise. I thought this time it was rushed and not up to the experience before. More
Other Employees Tagged: Mike Shafer
December 16, 2018
Great Experience and Service Mike Gonzales is great! He’s the reason we keep going back to this dealership and has excellent customer service. He goes out of his way to help custo Mike Gonzales is great! He’s the reason we keep going back to this dealership and has excellent customer service. He goes out of his way to help customers and is very friendly. More
Other Employees Tagged: Kevin Jacobson
November 08, 2018
Out of state purchase Living in SC I was a bit hesitant buying a car in Texas. I knew I would have to rely heavily on the Salesman. Mike Gonzales at Westside Lexus made Living in SC I was a bit hesitant buying a car in Texas. I knew I would have to rely heavily on the Salesman. Mike Gonzales at Westside Lexus made the process seamless. No text or call went unanswered. He is a definite asset to Westside. He even set up the shipping contact for me. The car arrives in a couple of days and I am not the least bit concerned that something will be wrong. More
Other Employees Tagged: James Vu

