Mike Gervais
Mike Gervais at Gervais Ford
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Mike Gervais

Service Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Mike Gervais

September 30, 2024

Dealership Rating
Employee Rating

Having always owned Ford vehicles I have a high regard for the service organization at Gervais Ford. I recently purchased a 2024 Escape and am very happy. The whole process with Mark in Sales and Larry in More

by Susan Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 02, 2023

Dealership Rating
Employee Rating

Needed a new starter and clearly that solve the problem with my 2016 Ford Explorer. More

by cdetwiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Farnum, Mike Gould

July 30, 2023

Dealership Rating
Employee Rating

This is an excellent dealership. They are very thorough and honest. The staff in the fast lane and service departments are always ready to help. Genuine good people. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Farnum, Lou Cummings , Sheri in Service Department

July 17, 2023

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Employee Rating

As usual, service went as planned. I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate More

by bdr324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2023

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Employee Rating

The Gervais group is always going over and above to make sure sales and service is convenient and fits my schedule. Thanks guys. More

by bwoolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 02, 2023

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Employee Rating

Received email 01/30/2023 stating the 2023 Ford Maverick Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and of More

by bdr324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 04, 2022

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Employee Rating

On day 1 of our much anticipated vacation, we were driving from NJ to NH when our 2000 Ford Explorer had a transmission fluid leak and we ended up stranded in Ayer, MA. Little did we know then how for More

by StuckInMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dean Farnum

February 19, 2022

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Employee Rating

Great help picking out our new cars. Very knowledgeable on the cars and available options. More

by bwoolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Delaney, John Gervais

September 28, 2021

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Employee Rating

Super helpful service in all revards--every vehicle is high quality, and they did everything to help me find the right one for me, personally. More

by Buhoogle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gervais

September 04, 2020

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Employee Rating

Very Reliable Team !!! My truck F-150 was with engine light on and wrench light , they was able to scan and find the problem, the price was honest and the services was fast and professional. I highly rec More

by Carllos Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lou Cummings

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