Mike Frazier
Service Advisor
Hill-Kelly Dodge Chrysler Jeep Ram
6171 Pensacola Boulevard
Pensacola, FL 32505
Dealership Experience
1 yr, 9 mos
17 Reviews
Write a Review17 Reviews of Mike Frazier
August 28, 2024
This is the best dealership in the southeastern United States Great customer service always atitive to every need and the best selection of vehicles and pricing. States Great customer service always atitive to every need and the best selection of vehicles and pricing. More
Other Employees Tagged: Michael Smoote, Bridget Keller, Simone Frazier, Nicki Dulier, Lauren Carter, Amber Kelleher, Daelan Hansen, Ashley Remphrey
January 19, 2022
Horrible Service I bought a 2021 Dodge Challenger and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and send me on my way I regret buying a car from Hill Kelly dodge horrible horrible service More
Other Employees Tagged: Rusty Hill, Michael Smoote, Thed Henderson , Tim Agan, Brian Chicco, Ralph Feltman, Nathan Haag , DJ Hutton , Aaron Tuberville
September 27, 2021
Great service and excellent customer service. The time it took to complete the service was great and waiting area was very clean. took to complete the service was great and waiting area was very clean. More
Other Employees Tagged: Michael Smoote , Brian Chicco, DJ Hutton , Aaron Tuberville
August 24, 2021
Excellent customer service every time I come in to do anything from making an appointment to buy my car and all in between. I love the customer service. anything from making an appointment to buy my car and all in between. I love the customer service. More
Other Employees Tagged: Robert Bowden, Michael Smoote , Brian Chicco, DJ Hutton , Aaron Tuberville
July 21, 2021
They did a great job. Were fast and explained what services were going to be done. I Would recommend a service to friends and family. services were going to be done. I Would recommend a service to friends and family. More
Other Employees Tagged: Michael Smoote , Beth Campbell, Brian Chicco, DJ Hutton , Aaron Tuberville
July 04, 2021
So far this is my best experience with a Jeep dealership and it service department. Communication was great with our service manager, Mike Frazier! I would highly recommend Hill-Kelly and Michael Frazier! T and it service department. Communication was great with our service manager, Mike Frazier! I would highly recommend Hill-Kelly and Michael Frazier! Thanks More
April 28, 2021
The Hill-Kelly staff was very professional and my vehicle was serviced in record time . The facility was very clean and organized . I found the customer lounge comfortable . Great service experience . was serviced in record time . The facility was very clean and organized . I found the customer lounge comfortable . Great service experience . More
April 09, 2021
Wife brought our minivan here for the first time since we just moved to Florida from New York. Service was exceptional and they even figured out our interesting service warranty contract from New York! Very just moved to Florida from New York. Service was exceptional and they even figured out our interesting service warranty contract from New York! Very helpful and friendly! More
Other Employees Tagged: Michael Smoote , Brian Chicco, David Del Regato, DJ Hutton , Drew Serrano, Aaron Tuberville
February 19, 2021
The wait time was excellent, the service technician and customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. More
Other Employees Tagged: Michael Smoote