Mike Flood Jr

Great customer service. I was looking for a particular truck. The only dealership that had one close was Flood Ford...70 miles away from me. I initiated an online contact I was looking for a particular truck. The only dealership that had one close was Flood Ford...70 miles away from me. I initiated an online contact to verify the truck was still in stock. Michelle Fontaine contacted me within minutes and was very helpful in providing very transparent information to give me a warm fuzzy feeling that the truck as indeed there and that I would be treated well if I made the drive to come view. Two days later I made the trip after Michelle hooked me up with Chase Sullivan. Chase was terrific. We hit it off, I got a great deal and the truck I wanted with zero hassle. John Zito was very helpful with completing the transaction. We laughed and yucked it up like we were old friends, which he is now! I have bought a lot of cars and this experience due to the people and the manner in which I was treated made this one of the best. They valued my time, respected me and made the transaction enjoyable. The drive was well worth it. Thank you Michelle, Chase and John. See you soon. More

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This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not brought the vehicle the vehicle in to be serviced. This is the second time dealing with this service center, the first time we waited 4 months to get an in stock warranty item repaired. xxxx Poor Management stemming from the top. More

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Joe was extremely helpful and I’ll recommend Joe and Flood to my friends. Joe made the purchase stress free! Flood to my friends. Joe made the purchase stress free! More

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Our salesman, Joe Bessemer, was very accommodating to our desired options/needs regarding the type of vehicle that would be appropriate for us. He took the time to listen and explain and answer our ques our desired options/needs regarding the type of vehicle that would be appropriate for us. He took the time to listen and explain and answer our questions. It was a good car buying experience. More

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This was the second car I have purchased from Flood Ford. Joe Bessette had big shoes to fill as our last salesman was Ken Wylie and he did a wonderful job of answering our questions, and he never was the "pu Joe Bessette had big shoes to fill as our last salesman was Ken Wylie and he did a wonderful job of answering our questions, and he never was the "pushy car salesman". He stayed in touch with us every step of the process. We highly recommend him! We asked for two specific items to be fix/replaced on the vehicle and Mike Flood Jr. did exactly what he said he would. We appreciate that! Overall the car buying process went well. More

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Great customer service and nice people to boot. Deals are fair and of good value. I would go back. Deals are fair and of good value. I would go back. More

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Sometimes a person does everything to make the buying experience a pleasant one. However, with John Granata, he has that intangible quality - the personal human touch. Almost like you knew him for many y experience a pleasant one. However, with John Granata, he has that intangible quality - the personal human touch. Almost like you knew him for many years. My wife and I instantly felt his caring personality. I would recommend him and Flood Ford to anyone. A class person and organization! Thank You! More

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Extremely satisfied with our experience at Flood Ford East Greenwich, Mike Lancia was very pleasurable and easy to work with. All the staff we encountered were extremely helpful and courteous. We will be East Greenwich, Mike Lancia was very pleasurable and easy to work with. All the staff we encountered were extremely helpful and courteous. We will be back for more vehicles in the future. More

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Mike Flood Jr. the Sales Manager and Dante Decristofaro our sales person went above and beyond to make our car buying experience superb!! I highly recommend them to anyone looking for a professional team our sales person went above and beyond to make our car buying experience superb!! I highly recommend them to anyone looking for a professional team. Flood Ford of East Greenwich is our new go to dealership if we are ever in the market to buy another car!! More

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I purchased my second f250 recently,Everyone at flood from sales to finance to service go the extra mile to accommodate you . I would highly recommend Flood Ford to anyone looking to buy a vehicle from sales to finance to service go the extra mile to accommodate you . I would highly recommend Flood Ford to anyone looking to buy a vehicle More

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