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Mike Ferrett
Refer Me
270 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
17 yrs, 9 mos
Industry Experience
20 yrs, 10 mos
Languages Spoken
English
270 Reviews
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270 Reviews of Mike Ferrett
December 13, 2024
My salesman was Big Mike. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. He helped me understand the best way to help my family get into the best car for our situation. He made me feel comfortable with the process. I love Victory Toyota and have been Metro Toyota customer for over 30 years. Thank you More
by Metroforever
Verified CustomerOther Employees Tagged: Aaron Andrews
November 11, 2024
Great place to get a vehicle, the staff is very friendly and helpful. I had a wonderful experience. and helpful. I had a wonderful experience. More
by abrunner0
Other Employees Tagged: Aaron Andrews
June 30, 2024
Knowledgeable and friendly salespeople made buying a car so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! More
by Jann M.
Other Employees Tagged: Scott Youman - 5 stars
June 02, 2024
We found all personnel friendly, however a few uncertainties as they were new to Victory ownership. uncertainties as they were new to Victory ownership. More
by deannalebiedz
Other Employees Tagged: Aaron Andrews, scott crompton
June 01, 2024
Everyone was 100% helpful and knowledgeable, kind. They did everything to make sure my experience was smooth They did everything to make sure my experience was smooth More
by Karnail
Other Employees Tagged: Aaron Andrews, Jim Greenfield, Sam Ibrahim, Anastasia Kaluszyk, Ken Konopka, Chris Ollar, Terry Jelleson, Sam Dakdouk, scott crompton
May 16, 2024
Been dealing with Metro Toyota since 2007. Hope for great future service on two vehicles Hope for great future service on two vehicles More
by BKLEMBARA
Other Employees Tagged: scott crompton
May 05, 2024
Great communication! All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We LOVE our new (well used) Jeep Wrangler! Now there are TWO in the family! We are satisfied customers indeed! We drove from Buffalo to Cleveland to make our purchase too! More
by bellovoicestudio
April 30, 2024
I recently had the pleasure of interacting with Mike and he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set Mike apart was his extensive knowledge of the car I was purchasing. Justin was great by providing me more information on services that was available for me to purchase. He offered helpful tips to maximize my benefits that was available for me. This facility set the bar high for what it means to provide outstanding services and I recommend everyone to purchase from this dealership and Mike. More
by annfox817
Other Employees Tagged: Justin Schneider
February 13, 2024
I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item and not covered under warranty. That's good but I had the truck for lees than a month and about 1200 miles. I had to find the Service Manager to get it replaced, Just less than a $10 dollar part. how do you know if it's bad if you don't us it right away. He finally had it repaired. More
by JOANN.BATTISTA
Other Employees Tagged: Yacek Nazarczuk, Mike Hana, Dawn Bell
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