Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park
Refer Me

Mike Ferrett

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
269 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

17 yrs, 8 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

English English

5.0

269 Reviews

Write a Review

269 Reviews of Mike Ferrett

November 11, 2024

Dealership Rating
Employee Rating

Great place to get a vehicle, the staff is very friendly and helpful. I had a wonderful experience. More

by abrunner0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews

June 30, 2024

Dealership Rating
Employee Rating

Knowledgeable and friendly salespeople made buying a car so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! More

by Jann M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Youman - 5 stars

June 02, 2024

Dealership Rating
Employee Rating

We found all personnel friendly, however a few uncertainties as they were new to Victory ownership. More

by deannalebiedz
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews, scott crompton

June 01, 2024

Dealership Rating
Employee Rating

Everyone was 100% helpful and knowledgeable, kind. They did everything to make sure my experience was smooth More

by Karnail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Been dealing with Metro Toyota since 2007. Hope for great future service on two vehicles More

by BKLEMBARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: scott crompton

May 05, 2024

Dealership Rating
Employee Rating

Great communication! All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We More

by bellovoicestudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 30, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of interacting with Mike and he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set More

by annfox817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

April 29, 2024

Dealership Rating
Employee Rating

Mike the salesman we worked with was Friendly, knowledgeable, attentive, and honest. His communication with us was very good too. More

by Lmh1117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 13, 2024

Dealership Rating
Employee Rating

I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a More

by JOANN.BATTISTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 22, 2023

Dealership Rating
Employee Rating

Very good experience. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. More

by canondee
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Steve Reider , New employee from. Sims Buick. We did the loan papers.

Nov 25, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

1
...

Dealership Inventory (202 Vehicles)

used 2022 Toyota Corolla Cross car, priced at $28,599
2022 Toyota Corolla Cross
used
Celestite exterior
Automatic
All-wheel Drive
used 2019 Toyota Highlander car, priced at $31,999
2019 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2022 GMC Sierra 1500 car, priced at $35,344
2022 GMC Sierra 1500
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
used 2022 Toyota Tacoma car, priced at $33,499
2022 Toyota Tacoma
used
Magnetic Gray exterior
Automatic
Four-wheel Drive
used 2019 Ford F-150 car, priced at $28,999
2019 Ford F-150
used
Gray exterior
Automatic
Four-wheel Drive
used 2024 Honda CR-V car, priced at $32,821
2024 Honda CR-V
used
Gray exterior
Automatic
All-wheel Drive