Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
17 yrs, 8 mos
Industry Experience
20 yrs, 9 mos
Languages Spoken
English
269 Reviews
Write a Review269 Reviews of Mike Ferrett
November 11, 2024
Great place to get a vehicle, the staff is very friendly and helpful. I had a wonderful experience. and helpful. I had a wonderful experience. More
Other Employees Tagged: Aaron Andrews
June 30, 2024
Knowledgeable and friendly salespeople made buying a car so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! More
Other Employees Tagged: Scott Youman - 5 stars
June 02, 2024
We found all personnel friendly, however a few uncertainties as they were new to Victory ownership. uncertainties as they were new to Victory ownership. More
Other Employees Tagged: Aaron Andrews, scott crompton
June 01, 2024
Everyone was 100% helpful and knowledgeable, kind. They did everything to make sure my experience was smooth They did everything to make sure my experience was smooth More
Other Employees Tagged: Aaron Andrews, Jim Greenfield, Sam Ibrahim, Anastasia Kaluszyk, Ken Konopka, Chris Ollar, Terry Jelleson, Sam Dakdouk, scott crompton
May 16, 2024
Been dealing with Metro Toyota since 2007. Hope for great future service on two vehicles Hope for great future service on two vehicles More
Other Employees Tagged: scott crompton
May 05, 2024
Great communication! All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We LOVE our new (well used) Jeep Wrangler! Now there are TWO in the family! We are satisfied customers indeed! We drove from Buffalo to Cleveland to make our purchase too! More
April 30, 2024
I recently had the pleasure of interacting with Mike and he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set Mike apart was his extensive knowledge of the car I was purchasing. Justin was great by providing me more information on services that was available for me to purchase. He offered helpful tips to maximize my benefits that was available for me. This facility set the bar high for what it means to provide outstanding services and I recommend everyone to purchase from this dealership and Mike. More
Other Employees Tagged: Justin Schneider
February 13, 2024
I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item and not covered under warranty. That's good but I had the truck for lees than a month and about 1200 miles. I had to find the Service Manager to get it replaced, Just less than a $10 dollar part. how do you know if it's bad if you don't us it right away. He finally had it repaired. More
Other Employees Tagged: Yacek Nazarczuk, Mike Hana, Dawn Bell
November 22, 2023
Very good experience. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. More
Other Employees Tagged: Barry Greenfield, Steve Reider , New employee from. Sims Buick. We did the loan papers.