Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park
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Mike Ferrett

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
273 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

18 yrs, 1 mo

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

5.0

273 Reviews

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273 Reviews of Mike Ferrett

March 17, 2025

Dealership Rating
Employee Rating

Very knowledgeable staff. Easy to deal with. Respectful negotiation process. Smooth delivery. Very willing to help out with answering after sales questions. More

by McDermott_j
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Justin Schneider

February 24, 2025

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My experience was very quick, friendly and easy. Could not ask for more. Mike was very knowledgeable and easy to work with. I got everything)mg I wanted and more. Thank you! More

by mbrook0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

January 28, 2025

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We had a great experience at this dealership. There was no hassles and it was very straightforward. More

by MJB
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Recommend Dealer
Yes

December 13, 2024

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My salesman was Big Mike. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. More

by Metroforever
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews

November 11, 2024

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Great place to get a vehicle, the staff is very friendly and helpful. I had a wonderful experience. More

by abrunner0
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews

June 30, 2024

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Knowledgeable and friendly salespeople made buying a car so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! More

by Jann M.
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott Youman - 5 stars

June 02, 2024

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We found all personnel friendly, however a few uncertainties as they were new to Victory ownership. More

by deannalebiedz
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews, scott crompton

June 01, 2024

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Employee Rating

Everyone was 100% helpful and knowledgeable, kind. They did everything to make sure my experience was smooth More

by Karnail
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

May 16, 2024

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Been dealing with Metro Toyota since 2007. Hope for great future service on two vehicles More

by BKLEMBARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: scott crompton

May 05, 2024

Dealership Rating
Employee Rating

Great communication! All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We More

by bellovoicestudio
Sales Price Transparency
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Recommend Dealer
Yes
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