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Mike Ferrett
Refer Me
274 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
18 yrs, 1 mo
Industry Experience
21 yrs, 2 mos
Languages Spoken
English
274 Reviews
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274 Reviews of Mike Ferrett
Verified Customer
March 17, 2025
Very knowledgeable staff. Easy to deal with. Respectful negotiation process. Smooth delivery. Very willing to help out with answering after sales questions. Easy to deal with. Respectful negotiation process. Smooth delivery. Very willing to help out with answering after sales questions. More
by McDermott_j
Other Employees Tagged: Chad Higgins, Justin Schneider
February 24, 2025
My experience was very quick, friendly and easy. Could not ask for more. Mike was very knowledgeable and easy to work with. I got everything)mg I wanted and more. Thank you! Could not ask for more. Mike was very knowledgeable and easy to work with. I got everything)mg I wanted and more. Thank you! More
by mbrook0
December 13, 2024
My salesman was Big Mike. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. He helped me understand the best way to help my family get into the best car for our situation. He made me feel comfortable with the process. I love Victory Toyota and have been Metro Toyota customer for over 30 years. Thank you More
by Metroforever
Other Employees Tagged: Aaron Andrews
November 11, 2024
Great place to get a vehicle, the staff is very friendly and helpful. I had a wonderful experience. and helpful. I had a wonderful experience. More
by abrunner0
Other Employees Tagged: Aaron Andrews
June 30, 2024
Knowledgeable and friendly salespeople made buying a car so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! More
by Jann M.
Other Employees Tagged: Scott Youman - 5 stars
June 02, 2024
We found all personnel friendly, however a few uncertainties as they were new to Victory ownership. uncertainties as they were new to Victory ownership. More
by deannalebiedz
Other Employees Tagged: Aaron Andrews, scott crompton
June 01, 2024
Everyone was 100% helpful and knowledgeable, kind. They did everything to make sure my experience was smooth They did everything to make sure my experience was smooth More
by Karnail
Other Employees Tagged: Aaron Andrews, Jim Greenfield, Sam Ibrahim, Anastasia Kaluszyk, Ken Konopka, Chris Ollar, Terry Jelleson, Sam Dakdouk, scott crompton
May 16, 2024
Been dealing with Metro Toyota since 2007. Hope for great future service on two vehicles Hope for great future service on two vehicles More
by BKLEMBARA
Other Employees Tagged: scott crompton
