Mike Doehla

Mike Doehla has been my service person for several years. I'm very pleased with his professionalism, and knowledge I'm very pleased with his professionalism, and knowledge More

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Pleased I brought my E550 Cabriolet here. Mike Doehla and the service techs are really engaged, professional and the waiting area if you should choose to stay is clean, comfortable and 3 seat Mike Doehla and the service techs are really engaged, professional and the waiting area if you should choose to stay is clean, comfortable and 3 seats are available for massage! More

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Great service department and technicians. Always responsive and communicative. Fast turn around on cars also. Always responsive and communicative. Fast turn around on cars also. More

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My wife and I recently leased a Mercedes-Benz with the help of Shawn Nabi, one of the Sales & Leasing Consultant at Mercedes-Benz of Onterio. Once we enter the dealership, the receptionist greeted us as help of Shawn Nabi, one of the Sales & Leasing Consultant at Mercedes-Benz of Onterio. Once we enter the dealership, the receptionist greeted us as if she was welcoming us into her home, and on every subsequent visit, we received the same hospitality regardless of who was staffing the front desk. When we initially introduced to Shawn Nabi, we indicated we were interested in leasing. From start of our discussion to the completion of our transaction Shawn Nabi modeled exceptional interpersonal skills and professionalism. He explained all the options and benefits we would have if we leased or purchased at Mercedes-Benz of Onterio. He highlighted resources unique to his dealership. During our discussions Shawn Nabi demonstrated that he listened with the intent of actively identifying our needs and concerns. He is knowledgeable and trustworthy in providing detailed information and resources related to Mercedes-Benz of Onterio’s leasing programs. To promptly address some of our reservations, Shawn Nabi introduced us to his manager, Afshin Sabermotlagh, who shared his management level insights and expertise. Next, we met with Nina Assaf and eventually, Bernard N. Azar, the Finance Managers, they were both very pleasant and proficient in addressing questions and issues that were uniquely relevant to their area of proficiency. Finally, we had the opportunity to work with Mike Doehla, the Service Advisor. He was also very supportive and professional. We especially liked the progress updates he provided while our car was in service, this demonstrated that he values his customers. When we picked up our car, he made time to explain how to access additional training, future service or general information, as needed. He provided his contact information and encouraged us to contact him if we have further service questions. Each of the previously mentioned employees and other ancillary staff members not mentioned here, without exception, exhibited a friendly welcoming demeanor. Overall, we are very happy with the high quality of customer centric service we experienced during our in-person and telephone interactions with the employees at Mercedes-Benz of Ontario. We would not hesitate to recommend Mercedes-Benz of Ontario dealership to our family members and friends. Thank You. More

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From the moment you walk to this dealership, you feel the difference, For sales Pedram is the way to go, always going above and beyond, for service Mike Doehla, they both are knowledgeable, and are transpare difference, For sales Pedram is the way to go, always going above and beyond, for service Mike Doehla, they both are knowledgeable, and are transparent. MB of Ontario is one of the best dealerships. More

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The entire staff at this dealership are highly esteemed, consummate professionals. The service department Manager, Nicole and Service Advisor Art were extremely helpful in resolving any and all problems. Th consummate professionals. The service department Manager, Nicole and Service Advisor Art were extremely helpful in resolving any and all problems. They have impeccable integrity. They’re extremely cordial and courteous..I strongly recommend this dealership to anyone shopping for a car or looking to service their car. The experience you’d get from this location will be totally satisfying and unbeatable More

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They are very attentive! Very helpful! Make sure you go to kyrillos for your service needs! He is friendly cares and keeps you up to date! Very helpful! Make sure you go to kyrillos for your service needs! He is friendly cares and keeps you up to date! More

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We are pleased with services on Service Dept. specially with MIKE DOEHLA ,he's knowledgeable,caring,listening to our vehicle.problem,and service is fast and is diagnosed right away .our car is re specially with MIKE DOEHLA ,he's knowledgeable,caring,listening to our vehicle.problem,and service is fast and is diagnosed right away .our car is returned very clean .We love to service our car in this place. More

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The dealership is well established with employees who are courteous and hardworking , their loaner car program is excellent courteous and hardworking , their loaner car program is excellent More

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Ree was kind and helpful. I saw Christian Lopez who’s normally my advisor- I said hi! & he took my service call on. He’s just so kind and thoughtful! Everyone at MB of Ontari I saw Christian Lopez who’s normally my advisor- I said hi! & he took my service call on. He’s just so kind and thoughtful! Everyone at MB of Ontario is so kind and thoughtful. Christian though… he’s literally the reason I will continue to buy MBz! He’s so professional knowledgeable and supportive. He remembers conversations and checks in. He keeps me apprised to the service situation and is committed to excellence. I genuinely love taking my GLA250 in because I know it’s going to get the royal treatment just like I do! I so appreciate the awesome customer service and service support! Additionally, the car wash is better than a $500 detail/wax job!! Thank you to each and everyone on the crew at MB Ontario!!! I’ll be a customer for life!! More

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