Mike Dobson
Mike Dobson at Toyota of Kent

Mike Dobson

Salesperson

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.2
5 Reviews

I’m dedicated to helping you find the perfect Toyota vehicle to fit your lifestyle and budget. As a seasoned car salesman at a premier Toyota dealership, I bring years of expertise and a passion for exceptional customer service to every interaction. Whether you're looking for a reliable sedan, a rugged SUV, or an eco-friendly hybrid, I am here to guide you through the entire car-buying process with honesty, transparency, and a commitment to your satisfaction. My extensive knowledge of Toyota vehicles ensures that you receive the best advice and support to make an informed decision, tailored to your unique needs.

4.2

5 Reviews

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Dealership Experience

1 yr, 1 mo

Industry Experience

10 yrs

5 Reviews of Mike Dobson

December 12, 2024

Dealership Rating
Employee Rating

Not sure how they were able to certify my vehicle with the issues, I have had. Great, I have a warranty but you don’t ever want to fight to use it. I will blast the Toyota dealership near me that couldn’t More

by mindypowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Urban, Ben Wise

Dec 14, 2024

Toyota of Kent responded

Mrs. Powers, Your Toyota Certified Warranty is with Toyota, your vehicle was sold to you as a TCUV with the warranty so there should be no issues with that warranty whatsoever. I also personally did tell you that we ordered you the new piece of glass with the metal trim that was rusting for us to put in at no cost to you, which we could not get in touch with you when the part arrived. Your car has a Toyota Certified Warranty, so any mechanical issue would be covered and I also paid for a new piece of glass for you to remove the metal surround that was starting to rust. I am unsure how I can help any further. Ryan Urban General Manager Toyota of Kent

Dec 15, 2024

mindypowers responded

My phone number buying the car has been the same for over 15 years. No one tried to call me to set up a time. My husband called and got the run a round. The Vehicle had issues since day 2. Why wouldn't this have been caught if it was inspected to certify? These poor service people are overworked and they only re-set the computer on my transmission and sent me on my way. I have to spend time to get them to take this H CAT seriously, time no on has and that review is for them.

Dec 15, 2024

mindypowers responded

My phone number buying the car has been the same for over 15 years. No one tried to call me to set up a time. My husband called and got the run a round. The Vehicle had issues since day 2. Why wouldn't this have been caught if it was inspected to certify? These poor service people are overworked and they only re-set the computer on my transmission and sent me on my way. I have to spend time to get them to take this H CAT seriously, time no on has and that review is for them.

December 04, 2024

Dealership Rating
Employee Rating

I get that the dealership is doing what suits them best, but their policy on prohibiting outside financing bears to bring market manipulation. Just go no haggle and be transparent with consumers would go fa More

by Stormtrooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ashley Williams, Matt Roberts, Danielle Martinez , Tiffany Lucas

Dec 06, 2024

Toyota of Kent responded

Stormtrooper, thank you for taking the time to leave us feedback about your experience with us. Enjoy the rest of your week!

October 29, 2024

Dealership Rating
Employee Rating

Great sales staff. Very Nice knowledgeable staff . Beautiful clean dealership Nice big inventory. Good coffee More

by Gary habeeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Toyota of Kent responded

Hi Gary Habeeb, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thank you for your high praises and kind words. I will be sure to pass your comments along to the team! Enjoy the rest of your week!

October 28, 2024

Dealership Rating
Employee Rating

Everyone at this dealer is helpful, professional and extremely pleasant! From beginning of looking until my lease was completed, I felt very comfortable and delighted with my new Corolla. More

by Caroleann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams

Nov 01, 2024

Toyota of Kent responded

Caroleann, we are so pleased you enjoyed your visit to Toyota of Kent! Thank you for taking the time to leave us a 5-star review and we are happy to hear you are delighted with your new Corolla! Have a fantastic day!

September 26, 2024

Dealership Rating
Employee Rating

Efficient, friendly service. Mike Dobson was very responsive to my needs and questions. there were no high-pressure or other questionable practices. More

by Faith
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams

Sep 29, 2024

Toyota of Kent responded

Faith, thank you for your kind words and this wonderful review! It's great to hear that Mike D was helpful and that you didn't feel pressured during the proccess. We hope hope you have a wonderful weekend!

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