Mike DiMaggio

I have purchased two pre owned ford edges from Lester Glenn in ocean The purchases were great but their service department is unacceptable. I had two reasons to use them and both were unacceptable. Mo Glenn in ocean The purchases were great but their service department is unacceptable. I had two reasons to use them and both were unacceptable. Most recent I did a recall for dashboard light issues. I wasn’t greeted in a friendly of timely manner but I was the only one in there . The agents were curt and I asked for them to check a tire pressure monitoring system alert. She wanted $184 just to look at it! I asked what the cost would be to replace it if they found it to be faulty. She couldn’t tell me. Refused to look it up. Turns out it was two faulty tires. They wanted over $350!!! Highway robbery Not a trustworthy service odepartment interesting, I tried to share the review and it said can’t post this Try again!! More

Report | Print

Great experience. Brian Taylor had everything ready to go when I arrived to pick up my new truck, Was on my way home with it in less than two hours. Had serviced my pr Brian Taylor had everything ready to go when I arrived to pick up my new truck, Was on my way home with it in less than two hours. Had serviced my previous truck at the dealership service Dept. and Mike DiMaggio was extremely helpful every time. Would definitely recommend More

Report | Print