Mike Colby

I'd give them no stars if I could. On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled. I also wanted my brakes looked at and the blower motor is making a whining noise. I received this in response and I decided to go ahead with only the oil change. I even called once again to confirm it was going to be free after seeing the estimate and was told it would be. As i arrive to pick up my vehicle I was met with a charge for an oil change? I was upset and Ron said a manager would reach out to me. I went home discussing options about my valve stem. I called and scheduled for this AM for a valve stem. When I got there I was told I would also need a sensor at a very extensive cost and they wondered if I knew of anyone ordered the part I would need???? First off, I'm confused as to why this wasn't mentioned previously and why I wouldn't be quoted for it but also why would I have any knowledge on your product ordering? If you knew braking the cap meant breaking the valve stem AND the sensor, it should have been quoted. I am upset. If this is how you treat customers, they have a right to know you absolutely do not care about their property and/or their peace of mind when you do have their property in your hands. The lack of communication in this establishment is beyond appalling. Bad service, bad communication. 0/10 More

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Yaro and Mike were very patient with us on getting new GR 86/Coroll. Thanks for everything and sorry for all inconvenience 86/Coroll. Thanks for everything and sorry for all inconvenience More

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My experience with Yaro at Parkway Toyota was easy and very friendly. Every question was answered with patience and knowledge of the vehicle as well as the process of paperwork. Thank you, excellent custo very friendly. Every question was answered with patience and knowledge of the vehicle as well as the process of paperwork. Thank you, excellent customer service! More

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I just got used Camry from Yaro. Great service and good personal service! Will buy here again and would come here for service!!! Great service and good personal service! Will buy here again and would come here for service!!! More

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My mechanic referred me to Yaro and he helped me immensely! I am happily in my first brand new Toyota Camry and could not be happier!!! immensely! I am happily in my first brand new Toyota Camry and could not be happier!!! More

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Yaro and Mike did a great job accommodating my purchase. Came all the way from Virginia to purchase a Sienna and they made the process flawless. Would recommend! Came all the way from Virginia to purchase a Sienna and they made the process flawless. Would recommend! More

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I was on a market for a new car and Yaro was able to make my car purchase quick and easy!!! Mike Colby in a finance was vey helpful as well! Highly recommend Yaro and Parkway my car purchase quick and easy!!! Mike Colby in a finance was vey helpful as well! Highly recommend Yaro and Parkway More

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Yaro and Mike C dida great job! Very happy with my new Rav4. Highly recommended this place! Very happy with my new Rav4. Highly recommended this place! More

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James Yaro and Mike are such a great team they helped me pick things back up after a huge incident I highly recommend them . pick things back up after a huge incident I highly recommend them . More

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Yaro was truly amazing! If it weren’t for him I would’ve gotten a truck with all the wrong equipment. He really saved me by asking me to test drive the vehicle first. So gla If it weren’t for him I would’ve gotten a truck with all the wrong equipment. He really saved me by asking me to test drive the vehicle first. So glad I listened to his expertise and got the right vehicle for my needs. Thanks a bunch Yaro! Also, very happy about getting the 10 year warranty as well. That was a no brainer with all these new electronics. I can’t even imagine how much my new heads up display cost to repair…. I guess we’ll never know! Thank you Parkway toyota! What a pleasurable experience. Thank you for being patient with me Yaro, I’m really happy you sat with me patiently and taught me how to work this thing! More

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