Mike Chavez
Mike Chavez at Eastchester Chrysler Jeep Dodge Ram
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Mike Chavez

Product Specialist

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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rated
90 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

90 Reviews

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90 Reviews of Mike Chavez

October 28, 2024

Dealership Rating
Employee Rating

GLC 300 4 MATIC MERCERIZE BENZ 2018 White This dealership has consistently been ranked as one of the worst in the world, with a reputation for scamming their customers and putting profit above all More

by ishajabbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 29, 2024

Eastchester Chrysler Jeep Dodge Ram responded

I'm truly sorry to hear about your experience and the challenges you're facing. This situation sounds incredibly frustrating and not at all what we want for our customers. We take these matters seriously, so please reach out directly if you'd like us to look into this further or assist in any way possible. Thank you, Jamie Brown - Customer Success Specialist - 845-353-1919

Oct 30, 2024

ishajabbie responded

Every morning when I see my car, I break down in tears. The pain won't go away. Grief and sadness keep me stuck. It was my gift to myself that turned into a punishment. I am so disappointed in your dealership and your employees for scamming me. I cannot make payments towards the car I should have finished After 9 years of domestic violence, I gifted my self a car from I put all my savings to the car $14,000 But now I cannot even afford to make the payments. I am in a lot of debt and don't know what to do. The car price which was $30,900 turns to $50659 without my knowledge paying what I did not suppose to pay.

November 04, 2022

Dealership Rating
Employee Rating

Great service and great people r r r r r r r r r r r r r r More

by danielvargas174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a stellar review!

October 31, 2022

Dealership Rating
Employee Rating

Grear service , car is running perfect i will service my car here again all the time More

by angelojimenez19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. Safe travels ahead!

September 30, 2022

Dealership Rating
Employee Rating

Is excellent! The car is no longer broken. So we should be fine by now. More

by salgadoflowers
Customer Service
Recommend Dealer
Yes
Sep 30, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

August 05, 2022

Dealership Rating
Employee Rating

My salesman was Sabatian and he was respectful and knowledgeable and helped me out every step of the way. I was approved for a beautiful car. The financial agent was also a very nice man and made my More

by debraellis765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear our team was able to help you find the perfect car during your visit to Eastchester Chrysler Jeep Dodge Ram! We will be sure to let them all know how much you appreciated their quality customer service. Thank you for your business, and enjoy your new ride!

July 29, 2022

Dealership Rating
Employee Rating

Have an oil change and tire rotation, very fast and professional service . Will use again More

by MANOELJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

July 26, 2022

Dealership Rating
Employee Rating

This is the worst experience I ever had as a client in any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up More

by aqpsilva
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Andre, we're sorry we couldn't reach a deal and that you didn't have a better experience with our team. This isn't the feedback we want to hear, and we'll use it in an effort to improve. If you're willing to share any further detail that can illuminate where we fell short, please be in touch - we would be glad to connect and assist with your leasing needs however we can. Thank you, Customer Care Team - (877)-811-9330

July 08, 2022

Dealership Rating
Employee Rating

The process took some time but i understood how these things usually go. The experience itself was good and in the future I plan on coming back to purchase another vehicle. More

by kebinsftw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your review! We're glad we could deliver a positive experience and we appreciate your feedback. We look forward to working with you again at Eastchester Chrysler Jeep Dodge Ram!

May 25, 2022

Dealership Rating
Employee Rating

Amazing customer service and great team to work with. Very informative and very thorough. Highly recommend! More

by CHI C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We truly appreciate your recommendation and fantastic feedback. Thank you for shopping with us at Eastchester Chrysler Jeep Dodge Ram!

April 25, 2022

Dealership Rating
Employee Rating

Great and fast reliable service had a great experience Highly recommend Thanks so much for everything More

by hrwmanagementinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It's excellent to hear that our team's efficient service earned us your recommendation! We appreciate you sharing your gratitude for Eastchester Chrysler Jeep Dodge Ram, and we wish you smooth travels on the road ahead!

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