Mike Cescato

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Kerrie made such a positive impression on you. We'll be sure to pass along your compliment to her. We're grateful for your continued support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your wonderful review! We’re so glad to hear that you’ve consistently had a positive experience with our service department. Your kind words mean a lot to us, and we’re grateful for your recommendation. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your experience, and we sincerely apologize for the frustration you've felt. It’s clear that we did not meet your expectations, and we deeply regret that. We value your loyalty as a customer, and we’re concerned to hear about the pricing discrepancies and the lack of transparency during your purchase process. We would like to make this right and resolve the issues you've raised. Please contact our management team directly, and we’ll work together to address your concerns and ensure you're satisfied with your vehicle and the overall experience. Your feedback is important, and we appreciate the opportunity to improve. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for the wonderful review! We're thrilled to hear that Kerri provided such excellent service and made you feel like a valued customer. It's great to know that your oil change, tire rotation, and car wash were all taken care of smoothly. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for the fantastic feedback! We’re so glad to hear that Mike provided fast and thorough service, along with clear explanations of the work being done. We’ll be sure to share your kind words with him. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear you had a pleasurable experience with our clean, well-lit environment and professional, welcoming staff. We always strive to provide helpful service, and we’re glad it showed. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our clean, welcoming environment and helpful staff. Your feedback means a lot to us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your feedback! We’re glad to hear your experience was okay and appreciate your understanding as we continue to grow our team with new faces. Our goal is to ensure every visit is exceptional, and we look forward to exceeding your expectations next time! Best Wishes, INFINITI Of Orland Park