Mike Cescato
Mike Cescato at INFINITI Of Orland Park

Mike Cescato

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
120 Reviews
4.9

120 Reviews

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120 Reviews of Mike Cescato

September 09, 2025

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Employee Rating

Everyone here is concerned with giving the customer complete satisfaction. Professional and personable service. They go above and beyond. More

by LADYMAG49
Service Price Transparency
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Recommend Dealer
Yes

September 08, 2025

Dealership Rating
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Michael was excellent as always and they did a good job fixing my brakes thank you More

by MCNABBJ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 09, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad Michael provided excellent service and that your brakes were taken care of. Best Wishes, INFINITI Of Orland Park

September 08, 2025

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My appointment was scheduled @ 1 pm and my vehicle was scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete More

by Francine Leslie
Workmanship
Service Time
Recommend Dealer
Yes
Sep 09, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re thrilled to hear that Michael provided friendly and professional service, that the Uber service made your visit convenient, and that your vehicle was returned looking brand new. We truly appreciate your loyalty and look forward to continuing to provide exceptional service in the future. Best Wishes, INFINITI Of Orland Park

September 06, 2025

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All work was performed as promised with great communication and care. My vehicle was washed and vacuumed. More

by JOE.MIKUZIS
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad everything was handled as promised and that you appreciated the communication and care. We’re happy your vehicle was returned clean and ready to go! Best Wishes, INFINITI Of Orland Park

September 05, 2025

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Mike always take good care of my service needs when I come to the dealership More

by BOUCHEET128
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Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

Sep 09, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad to hear Mike always takes great care of your service needs. Best Wishes, INFINITI Of Orland Park

September 02, 2025

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The customer service I received from Mike was great from the time I pulled up until I drove off! More

by MSVICKIN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Sep 02, 2025

INFINITI Of Orland Park responded

Thank you for sharing your feedback about Mike and the great customer service you received! We noticed the review shows 1 star, which may have been an accident given your kind words. If you meant to rate us higher, we’d truly appreciate it if you could update your rating. Either way, we’re grateful for your feedback and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

August 29, 2025

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Excellent service. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. More

by JAHLOVERIPTON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 29, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear you had excellent service and that our team kept you informed throughout your visit. If you feel we deserve it, we’d greatly appreciate you updating your rating to 5 stars to match your experience! Best Wishes, INFINITI Of Orland Park

August 22, 2025

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It was great. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. More

by PHOENIX1017
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2025

INFINITI Of Orland Park responded

We’re happy to hear about your great experience! Thank you for recognizing Mike’s professionalism and knowledge. We’re glad your visit was timely and pleasant, and we look forward to welcoming you back again. Best Wishes, INFINITI Of Orland Park

August 21, 2025

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Employee Rating

Mike was amazing throughout this process. I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty More

by dsmith_12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 21, 2025

INFINITI Of Orland Park responded

Thank you for sharing such thoughtful feedback! We’re so glad to hear that Mike’s professionalism, attention to detail, and care gave you peace of mind during the repair process. It means a lot to know you feel heard and confident in the service provided. We’ll be sure to pass along your kind words to Mike—he’ll truly appreciate them. Thank you for trusting us with your vehicle! Best Wishes, INFINITI Of Orland Park

August 17, 2025

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Employee Rating

Excellent, professional, knowledgeable and courteous service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. More

by docreeves QX30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear you’ve trusted us since 2017 and continue to enjoy excellent, professional service. We truly appreciate your support and look forward to serving you for many more years to come! Best Wishes, INFINITI Of Orland Park

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