Mike Cawthon

Always clean, supportive and willing to work with my needs. Staff is friendly and professional needs. Staff is friendly and professional More

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Amazing customer service and extremely fair prices. We will not take our vehicle anywhere else! We will not take our vehicle anywhere else! More

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Will never return. Should have learned from previous visits but went there on my lunch break today simply for wipers for my Tundra. Stood at the parts counter for over Should have learned from previous visits but went there on my lunch break today simply for wipers for my Tundra. Stood at the parts counter for over ten minutes without service, two employees in the back walked by and made eye contact but never came or told another employee someone was at counter. Another exited the department walking by and same result. I own two Toyotas and will drive from Matthews to Huntersville dealership before i go back here. Pathetic. More

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Enjoy having myocardial worked on while working. Work done on time and done to my satisfaction Work done on time and done to my satisfaction More

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Wonderful We arrived before they opened and one salesman introduced himself and invited us in. We told him what we was interested in and he went straight to wor We arrived before they opened and one salesman introduced himself and invited us in. We told him what we was interested in and he went straight to work on it. Everything was a wonderful experience. More

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We were totally amazed at the professionalism and helpfulness of all the employees. My husband went there knowing what he wanted to buy (Avalon Limited, black with a navigation system). He also ha helpfulness of all the employees. My husband went there knowing what he wanted to buy (Avalon Limited, black with a navigation system). He also had every intention of leaving with just a price. Mike was an excellant salesman. Little pressure, yet he toook the time to go through the whole process with him and make sure he had a great deal. Also received floor mats, window tinting and extended warranty at no cost. When we went back that night, Mallory spent alot of time going through all the controls in our new car. (We traded a 2001 Avalon so there were quite a few differences) There were a couple of options we wanted added to the car and the parts are in 2 days later. I understand why this dealer and all its employees are rated so high. You wowed us with your cusomer service! More

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So I put in an internet request and Mike called a few days later. He was very understanding as we have a 3 month old baby and with the heat we could not just get up and go to test drive it. When we could days later. He was very understanding as we have a 3 month old baby and with the heat we could not just get up and go to test drive it. When we could come in Mike had Mario come to help us. Mario is AWESOME. He is a no pressure salesman. He showed us the Rav4, test drive it with us and answered all of our questions. We came back TWICE to test the Rav 4 with our dog crate and the baby seat before we made an offer. Offer accepted with no hassle. An awesome experience. Ask for Mario or Mike C.!!! We got what we wanted for the price we wanted and the car we wanted. It drives great. A two year service as well is great. The financing was a a breeze with Michelle at the helm. An A++ experience all around. Thanks!!! More

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