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Mike Capasse

Overview Reviews (533)

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Mike Capasse

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

533 Reviews

Overview Reviews (533)

Dealership Experience

5 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English

4.9

533 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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533 Reviews of Mike Capasse

December 30, 2024

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Employee Rating

Service was fast and courteous. I needed an oil change on my 2019 Chevrolet silverado and I was able to bring it in and get it done the same day as I called. I needed an oil change on my 2019 Chevrolet silverado and I was able to bring it in and get it done the same day as I called. More

by darecop1700

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 30, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

December 27, 2024

Dealership Rating

Employee Rating

Mike in service was super. H He helped me out extremely well. That’s all I can say. Mike was super. H He helped me out extremely well. That’s all I can say. Mike was super. More

by OZZIE94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 30, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

December 26, 2024

Dealership Rating

Employee Rating

Wonderful people and reliable work - keeps track of my service needs so i don't have to. service needs so i don't have to. More

by jberns

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 30, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2024

Dealership Rating

Employee Rating

I have every confidence in the services provided. I am confident that they are honest and extremely helpful. They answer any questions I may have and are not “ pushy” like you find in many dealership I am confident that they are honest and extremely helpful. They answer any questions I may have and are not “ pushy” like you find in many dealerships. I highly recommend Sawyer Chevrolet for sales and service. As an older woman alone it is reassuring to know I willalways be advised with pleasant honest advice. Thank you to the owner and the staff at this establishment More

by reedlanelkl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Breanna 2’

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Dec 23, 2024 -

Sawyer Chevrolet responded

Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

December 23, 2024

Dealership Rating

Employee Rating

very friendly staff, very professional, service was great, the place itself very clean and appealing great, the place itself very clean and appealing More

by ramble888

Verified Customer

Recommend Dealer

Yes

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Dec 23, 2024 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 21, 2024

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Employee Rating

Appointment was timely kept by the dealership. Iwas satisfied with their commitment to solve my car problem.Great service. Pleasant staff.Thank you! Iwas satisfied with their commitment to solve my car problem.Great service. Pleasant staff.Thank you! More

by krogenmanatee

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow, Mike Riordon, Brianna Caron, David Adsit

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Dec 22, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 20, 2024

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Employee Rating

Great, friendly and professional service (Mike), in the service department is a great advisor to work with , thanks very much service department is a great advisor to work with , thanks very much More

by Luissiri1978

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 22, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback!

December 19, 2024

Dealership Rating

Employee Rating

Staff is friendly & professional. Staff explained what was going to be done with my care. What an awesome experience . Staff explained what was going to be done with my care. What an awesome experience . More

by nerinar12477

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 20, 2024 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2024

Dealership Rating

Employee Rating

Very nice experience. Entire staff was very friendly and courteous. Mike Capasse was awesome. He was very knowledgeable as well as very professional in his handling of my Entire staff was very friendly and courteous. Mike Capasse was awesome. He was very knowledgeable as well as very professional in his handling of my truck's problem. I totally recommend Sawyer Chevrolet for their service. More

by GEORGE.CICAK1955

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review, George. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

December 10, 2024

Dealership Rating

Employee Rating

Timely service. and good communication. Service as expected with no delays so I was satisfied. and good communication. Service as expected with no delays so I was satisfied. More

by scott.lundy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 10, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Scott, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

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