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Mike Capasse

Overview Reviews (528)

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Mike Capasse

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

528 Reviews

Overview Reviews (528)

Dealership Experience

5 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English

4.9

528 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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528 Reviews of Mike Capasse

December 21, 2024

Dealership Rating

Employee Rating

Appointment was timely kept by the dealership. Iwas satisfied with their commitment to solve my car problem.Great service. Pleasant staff.Thank you! Iwas satisfied with their commitment to solve my car problem.Great service. Pleasant staff.Thank you! More

by krogenmanatee

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow, Mike Riordon, Brianna Caron, David Adsit

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December 20, 2024

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Employee Rating

Great, friendly and professional service (Mike), in the service department is a great advisor to work with , thanks very much service department is a great advisor to work with , thanks very much More

by Luissiri1978

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 19, 2024

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Employee Rating

Staff is friendly & professional. Staff explained what was going to be done with my care. What an awesome experience . Staff explained what was going to be done with my care. What an awesome experience . More

by nerinar12477

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 20, 2024 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2024

Dealership Rating

Employee Rating

Very nice experience. Entire staff was very friendly and courteous. Mike Capasse was awesome. He was very knowledgeable as well as very professional in his handling of my Entire staff was very friendly and courteous. Mike Capasse was awesome. He was very knowledgeable as well as very professional in his handling of my truck's problem. I totally recommend Sawyer Chevrolet for their service. More

by GEORGE.CICAK1955

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review, George. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

December 10, 2024

Dealership Rating

Employee Rating

Timely service. and good communication. Service as expected with no delays so I was satisfied. and good communication. Service as expected with no delays so I was satisfied. More

by scott.lundy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 10, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Scott, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

December 09, 2024

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Employee Rating

Everyone polite, helpful. Answered questions, work done in timely manner. Waiting room comfortable. Would recommend. Answered questions, work done in timely manner. Waiting room comfortable. Would recommend. More

by Doolanebld

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron , Tech on video and transport drivers all professional

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Dec 09, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2024

Dealership Rating

Employee Rating

Always pleased and happy with the service our vehicles get. Friendly environment. Love the video inspections. get. Friendly environment. Love the video inspections. More

by smolinam783

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, John Luvera, Mark Brandow, Mike Riordon, Brianna Caron, David Adsit

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Dec 07, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2024

Dealership Rating

Employee Rating

I absolutely love this dealership! They always fix my vehicles right the first time. Their staff is always courteous and accommodating to all of my needs and I’ll never go any place They always fix my vehicles right the first time. Their staff is always courteous and accommodating to all of my needs and I’ll never go any place else for service. More

by gnekos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 03, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2024

Dealership Rating

Employee Rating

Great service, and very smooth processes. Bri kept me informed of what my vehicle needed . As usually very satisfied with the whole process. Bri kept me informed of what my vehicle needed . As usually very satisfied with the whole process. More

by mtorchia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 02, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

November 29, 2024

Dealership Rating

Employee Rating

Everyone was really friendly and nice. My service was completed quickly and the waiting area was nice and clean My service was completed quickly and the waiting area was nice and clean More

by alexhutchings783

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 01, 2024 -

Sawyer Chevrolet responded

Thank you, Alex, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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