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Mike Capasse

Overview Reviews (558)

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Mike Capasse

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

558 Reviews

Overview Reviews (558)

Dealership Experience

5 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English

4.9

558 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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558 Reviews of Mike Capasse

March 26, 2025

Dealership Rating

Employee Rating

The counter help at the service desk was very helpful, courteous and friendly. I would recommend them to anyone! courteous and friendly. I would recommend them to anyone! More

by mlhiggins0512

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2025 -

Sawyer Chevrolet responded

Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

March 04, 2025

Dealership Rating

Employee Rating

With Brianna Caron you’ll have an Amazing and very experienced service receptionist. You’ll Always get professional, positive and knowledgeable answers to all your questions. Overall great service tea experienced service receptionist. You’ll Always get professional, positive and knowledgeable answers to all your questions. Overall great service team. More

by NEUBAUERSAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Day, Brianna Caron, David Adsit

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Mar 04, 2025 -

Sawyer Chevrolet responded

Thank you so much, Sam, for your kind words for Brianna and for taking the time to leave us this wonderful feedback!

March 01, 2025

Dealership Rating

Employee Rating

Employees are very pleasant and accommodating. The mechanics are very efficient and knowledgeable. Have always been please with their service. Would definitely recommend them. The mechanics are very efficient and knowledgeable. Have always been please with their service. Would definitely recommend them. More

by barb265

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Riordon, Brianna Caron, Kevin Saltis

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Mar 03, 2025 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 24, 2025

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Employee Rating

I would only recommend Sawyers for its professional courteous polite staff. From salesman to office help and mechanics everyone makes you feel welcome and appreciated courteous polite staff. From salesman to office help and mechanics everyone makes you feel welcome and appreciated More

by Dona

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Feb 25, 2025 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

February 15, 2025

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Employee Rating

Quick efficient service. Staff at desk was friendly and professional. I will be back again Staff at desk was friendly and professional. I will be back again More

by slinkocirca69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Feb 17, 2025 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 09, 2025

Dealership Rating

Employee Rating

Everyone is always very friendly and helpful. I do feel that they try to sell services that aren't always necessary, however. I do feel that they try to sell services that aren't always necessary, however. More

by CORRINA.STEGNER

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Feb 09, 2025 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Corrina, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

February 07, 2025

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Employee Rating

Always a great job by the staff at Sawyer Chevrolet. My truck was repaired quickly and professionally. My truck was repaired quickly and professionally. More

by LARRYSTUPPLEBEEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2025 -

Sawyer Chevrolet responded

Thank you, Larry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

February 06, 2025

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Employee Rating

Took my 2020 Chevy Traverse in for check engine light. After diagnosis, it was discovered the High Pressure Fuel Pump was bad. After replacing the pump and picking up Traverse, there is an annoying tickin After diagnosis, it was discovered the High Pressure Fuel Pump was bad. After replacing the pump and picking up Traverse, there is an annoying ticking noise. Took the Traverse bad to dealer and the diagnosis was that the new fuel pump ticking. I was told there is nothing that can be done and there would be no issues. I am currently taking my traverse to another repair shop for a second opinion. More

by Don Stickles

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2025 -

Sawyer Chevrolet responded

Don, Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2025

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Employee Rating

Extremely happy with the staff and service at Sawyer. Visits have always gone smoothly over the three years that I've been bringing my vehicle there. Visits have always gone smoothly over the three years that I've been bringing my vehicle there. More

by Tkometfan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jan 30, 2025 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2025

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Employee Rating

Great dealership people are always friendly and helpful. I would recommend this dealership to anyone. I would recommend this dealership to anyone. More

by kmil0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jan 31, 2025 -

Sawyer Chevrolet responded

Get a $100.00 check when your friends make a purchase here.

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