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Mike Banko

Overview Reviews (256) Inventory (496)

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Mike Banko

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Mike Banko

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9

256 Reviews

Overview Reviews (256) Inventory (496)

4.9

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Mike Banko

January 12, 2025

Dealership Rating

Employee Rating

I had a great experience at Lexus Pembroke Pines. Mike Banko always takes great care of me. Mike Banko always takes great care of me. More

by michelle.james412

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 13, 2025 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! It was so kind of you to share your experience working with Mike, Michelle!

December 31, 2024

Dealership Rating

Employee Rating

Mike Banko and Alejandro Font were very good doing their job leading me through the whole process. I didn't like Mr Armani raised the price we had agreed with Mike three months ago. It wasn't too much but i job leading me through the whole process. I didn't like Mr Armani raised the price we had agreed with Mike three months ago. It wasn't too much but it never happened to me with BMW, MB or Jaguar, not a serious dealer. More

by JHERRERAY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Art Armani, Alejandro Font Rodriguez

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Jan 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines. We're glad to hear Mike and Alejandro provided great service, but we're sorry about the pricing issue you encountered. Your feedback is important to us and we'll make sure it gets addressed internally.

December 28, 2024

Dealership Rating

Employee Rating

Picked up car and once I drove off lot I became dead to dealership. Numerous calls regarding paperwork were not answered and messages were not returned. I will not consider purchasing at this dealership dealership. Numerous calls regarding paperwork were not answered and messages were not returned. I will not consider purchasing at this dealership again! More

by ARTHUR15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Moez Sachedina

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Jan 02, 2025 -

Lexus of Pembroke Pines responded

It's disappointing to hear about your experience with our communication after purchasing a car, Arthur. We strive for attentive service, and it's clear we fell short in this instance. Please reach out so we can address any outstanding issues you have regarding the paperwork. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 19, 2024

Dealership Rating

Employee Rating

Excellent service with amazing helpful staff. Mike Banko is the best and he is always willing to help us find what we need. Mike Banko is the best and he is always willing to help us find what we need. More

by Peter

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dayron Armenteros

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Dec 19, 2024 -

Lexus of Pembroke Pines responded

Peter, we're delighted to hear that Mike and the team at Lexus of Pembroke Pines provided you with excellent service. Thank you for sharing your experience!

December 17, 2024

Dealership Rating

Employee Rating

Need one item fixed on paperwork that was an error. Still waiting on current for added warranty plan not selected. Otherwise his assistant was very helpful and Richard attended all our needs and assist Still waiting on current for added warranty plan not selected. Otherwise his assistant was very helpful and Richard attended all our needs and assisted in finding the car More

by PAULINECAPOTE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Julio Arango, Cesar Baez

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Jan 02, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines. We're glad to hear that Richard and his assistant were helpful in finding the right car for you. We apologize for any inconvenience regarding the paperwork, and we'll work on resolving it promptly!

December 14, 2024

Dealership Rating

Employee Rating

I must say Mike Benco is an excellent salesman. I would highly recommend him. He is very friendly & goes the extra mile to help his clients. I would highly recommend him. He is very friendly & goes the extra mile to help his clients. More

by LPNONO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mike provided such excellent service at Lexus of Pembroke Pines! Thank you for recommending him and sharing your positive experience.

November 25, 2024

Dealership Rating

Employee Rating

I've worked with Mike a few times before. Each time he has been a pleasure to work with. Very professional, helpful, easy to understand and no pressure at all. I would highly recommended him. Each time he has been a pleasure to work with. Very professional, helpful, easy to understand and no pressure at all. I would highly recommended him. Michael B. More

by MikeBrill

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 25, 2024 -

Lexus of Pembroke Pines responded

Mike, thank you for your continued trust in our team at Lexus of Pembroke Pines! We're delighted to hear that Mike consistently provides a professional and pressure-free experience. We appreciate the recommendation!

November 21, 2024

Dealership Rating

Employee Rating

The dealership gave me the best price for the car and the paperwork was efficient and smooth. paperwork was efficient and smooth. More

by CESAR2174

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 22, 2024 -

Lexus of Pembroke Pines responded

We're thrilled to hear that your entire Lexus of Pembroke Pines experience was a smooth success, Cesar! Thank you for the stellar review.

November 20, 2024

Dealership Rating

Employee Rating

Everyone was helpful and courteous. No pressure at all. Excellent prices too! I'll be back again for my next car. No pressure at all. Excellent prices too! I'll be back again for my next car. More

by MikeBrill

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

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Nov 20, 2024 -

Lexus of Pembroke Pines responded

Mike, we're delighted to hear you had a great experience with us at Lexus of Pembroke Pines! We look forward to seeing you again for your next car purchase.

November 14, 2024

Dealership Rating

Employee Rating

Excellent service I am a loyal customer for over 20 years, I will always recommend you , years, I will always recommend you , More

by bella.levin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Bella, thank you for being a loyal Lexus of Pembroke Pines customer for the past 20 years! We appreciate your ongoing trust in our team and five-star review.

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