Mike Baker | Page 21

I was very pleased with the approval process. It took 15 minutes n I was approve with a 8% apr to finance my brand new 2018 Audi minutes n I was approve with a 8% apr to finance my brand new 2018 Audi More

by TWCONSULTING11 Verified Customer Verified Customer

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As always it’s been a pleasure . Thank you, Brian and the entire staff for being so friendly and professional. I would not take my vehicle any place else.It was worth it to me for the wait from parts. entire staff for being so friendly and professional. I would not take my vehicle any place else.It was worth it to me for the wait from parts. More

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Courteous. Reliable. They keep a close check on my vehicles needs. Bought last 4 cars from them. All staff knows their jobs well. Nice atmosphere throughout dealership. vehicles needs. Bought last 4 cars from them. All staff knows their jobs well. Nice atmosphere throughout dealership. More

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Same great service as we have always experienced with Arlington Heights Buick, you have always been thorough, fast and reliable. Thank you to everyone we have encountered throughout the process! Arlington Heights Buick, you have always been thorough, fast and reliable. Thank you to everyone we have encountered throughout the process! More

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Friendly, helpful staff. Very clean, bright areas. Service personnel gave us immediate attention. Service personnel gave us immediate attention. More

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Been coming here since 1997 so that says a lot More

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The team was attentive and met my requirements. I service 4 vehicles at this dealership. service 4 vehicles at this dealership. More

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Disappointment on the customer service I serviced from them. I bought my vehicle in a couple of times to have them fix an issue that has not been fixed yet. Felt more as if I was a bother to them, then th them. I bought my vehicle in a couple of times to have them fix an issue that has not been fixed yet. Felt more as if I was a bother to them, then them actually wanting to help figure out how to fix the problem. Needless to say 2 days after picking up my vehicle I still have this on going issue it has not gone away. I got the impression from them that I was "making this up". Just like their time is valuable so is mine and I highly doubt someone would want to keep going back and forth bringing their vehicle in "Just because". Won't be returning back. More

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I was greeted promptly and discussed the problem with Mike Baker and Brian. I was able to rent a vehicle while mine was being serviced. The service was completed on time and the people at Arlington Hei Mike Baker and Brian. I was able to rent a vehicle while mine was being serviced. The service was completed on time and the people at Arlington Heights GMC are terrific. I'll also put in a good word for Amanda in the business office! She is friendly, efficient and pleasant. More

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Mike Baker and Dean Fay really take the time to listen and help their customers. Mike and Dean work well together. We have had the privilege of working with Mike Baker for several years and several ve and help their customers. Mike and Dean work well together. We have had the privilege of working with Mike Baker for several years and several vehicles. Mike always refers to us by our first names which lends itself to a feeling that you are not just anyone off the street but you are family. With having an older vehicle they understand that repairs might be expensive and do their best to lessen the out of pocket expense for the repair. More

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