Mike Asperheim
Mike Asperheim at Tenvoorde Ford
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Mike Asperheim

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.6
417 Reviews
4.6

417 Reviews

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417 Reviews of Mike Asperheim

June 24, 2024

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Employee Rating

Fantastic great service friendly people great customer service great location fantastic owner love the new look More

by RFPOGANSKI
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2024

Tenvoorde Ford responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Tenvoorde Ford. Providing great service and a friendly atmosphere is what we aim for, and we're glad you enjoyed our new look. We appreciate your feedback and look forward to serving you again.

June 20, 2024

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They all did a great job taking care of what we needed for our family! More

by hallin4him
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 21, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that our team at Tenvoorde Ford took great care of your family's needs. We appreciate your kind words and look forward to assisting you again in the future.

June 20, 2024

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My experience is very quick and informational. Get me up-to-date on what was going on. It was a great experience. I would recommend the dealership to all my friends. More

by rwsteffen79
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2024

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you had a quick and informative experience with us at Tenvoorde Ford. We're glad we could keep you updated and provide a great overall experience. Your recommendation means a lot to us.

June 17, 2024

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The service was provided promptly and was well done. I am writing no more than this. More

by powercat127
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Recommend Dealer
Yes
Jun 19, 2024

Tenvoorde Ford responded

Hi, We're glad to hear that you had prompt and well-done service at Tenvoorde Ford. We appreciate your feedback and hope to see you again for your future service needs!

June 15, 2024

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Awesome service, there was a small issue after the repair on my truck. Which the trailer lights were not working after they repaired the brake controller. They helped figure out that a connector was not pl More

by Dakota
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Erwin

Jun 16, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you had awesome service at Tenvoorde Ford. We apologize for the small issue with your trailer lights, but we're pleased that our team was able to quickly identify and resolve the problem. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

June 13, 2024

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Great service! ! Had a last minute dash light come on before we were going out of town and mike pulled out all the stops to get it checked out and cleared so we fe More

by Switching To Toyota!!
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that Mike provided you with great service and ensured your vehicle was road-trip ready. We appreciate your kind words and are glad we could help make your journey safe and worry-free. We look forward to assisting you again at Tenvoorde Ford.

June 13, 2024

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I got an excellent service in few minutes I would to express my appreciate toward staffs who served me. More

by XAREED37
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you received excellent service at Tenvoorde Ford in just a few minutes. We appreciate your kind words and are grateful for the opportunity to assist you. We look forward to serving you again in the future.

June 10, 2024

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Professional and prompt. Thank you. I am always impressed with the Quick Lane professional staff. More

by john.stuck
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Tenvoorde Ford responded

Thank you for your feedback, John! We're glad to hear that you had a professional and prompt experience with our Quick Lane staff at Tenvoorde Ford. We appreciate your business and look forward to serving you again in the future.

June 09, 2024

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Employee Rating

The oil life meter was not reset after the oil change. Everytime the engine is started, there is a message on the screen saying that service is due. Paper and plastic was left on the driver side when I p More

by markgleisner2014
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

Jun 10, 2024

Tenvoorde Ford responded

We apologize for the oversight, Mark. Your feedback is valuable to us, and we want to ensure your complete satisfaction. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address these issues promptly. Thank you for bringing this to our attention.

June 06, 2024

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Employee Rating

It was just average service. They didn't really try to help with minor stuff More

by tchmarketing
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 07, 2024

Tenvoorde Ford responded

Hi, We're sorry to hear that your experience was just average, and we apologize if we fell short in assisting with minor issues. We always aim to provide exceptional service and address all concerns, big or small. Your feedback is valuable, and we'll strive to improve. If there's anything specific we can assist you with in the future, please don't hesitate to let us know.

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