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Mike Asperheim
Mike Asperheim at Tenvoorde Ford
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Mike Asperheim

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
466 Reviews
4.8

466 Reviews

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466 Reviews of Mike Asperheim

March 09, 2025

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Employee Rating

Good dealer to get work done. They always get me in on there schedule. Communication is nice. More

by jarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Tenvoorde Ford responded

Thank you for your feedback, Jarmon! We're glad to hear that our scheduling and communication meet your expectations. We appreciate your trust in us for your service needs and look forward to continuing to serve you in the future!

March 02, 2025

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Employee Rating

Mike Asperheim listened to my issue and quickly was able to identify the problem. Really appreciate his help.. More

by Dgbruggeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Tenvoorde Ford responded

Thank you for your feedback! We're so glad to hear that Mike Asperheim was able to quickly identify and address your issue. We truly appreciate you taking the time to share your experience, and we're happy Mike could assist you so effectively. If you need anything else, don’t hesitate to reach out!

March 02, 2025

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Employee Rating

The Service team did a great job on the service that was done and checking for other potential services issues that might need addressing in the future. More

by JWENSMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin, Tim Stueve

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Mar 03, 2025

Tenvoorde Ford responded

Thank you for your kind feedback! We’re glad to hear that our service team did a great job and took the time to check for any potential issues for the future. We always aim to provide thorough and reliable service, and we truly appreciate your trust in us. If you need anything else, we’re here to help!

February 21, 2025

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The service was great, they explain everything clear about your car. The transportation help if you don’t have wait in dealer More

by ilabault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin, Tim Stueve

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Feb 22, 2025

Tenvoorde Ford responded

Hi, thank you for your kind words! We're glad you had a great service experience and that our team provided clear explanations about your car. It's also great to hear that our transportation service was helpful. We appreciate your support and look forward to assisting you again!

February 18, 2025

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Employee Rating

Your Service Dept has always been competent and professional - multiple visits have been handled well by a variety of staff - nice work! More

by russ30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddi Johnson

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Feb 19, 2025

Tenvoorde Ford responded

Hi Russ, thank you for your kind words! We're thrilled to hear that our Service Department has consistently provided competent and professional service during your visits. We truly appreciate your feedback and look forward to continuing to serve you at Tenvoorde Ford!

February 13, 2025

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Efficient, knowledgeable service plus they were friendly and fixed the problem also has a shuttle! More

by noble.jennifer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin, Tim Stueve

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Feb 14, 2025

Tenvoorde Ford responded

Hi Jennifer, thank you for your great feedback! We're glad you had a positive experience with our efficient and friendly service team at Tenvoorde Ford. It's great to hear the shuttle service was helpful too. We appreciate your support and look forward to assisting you again!

February 08, 2025

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Employee Rating

I had a great experience buying my truck and also had a great pleasure with the service department More

by j.lynchbeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Williams

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Feb 10, 2025

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're so glad to hear that both your truck purchase and service department experience were great. We truly appreciate your business and look forward to serving you again!

January 28, 2025

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Employee Rating

My f250 super duty was towed in for starting issues. The next day is was determined that the starter stopped working and it was replaced. I was able to drive my f250 home that same day. Mike and the ser More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin

Report | Print
Jan 29, 2025

Tenvoorde Ford responded

Thank you, Curtis, for your detailed feedback! We're glad to hear that Mike and our service technician were able to quickly and efficiently resolve the issue with your F250. We appreciate your recommendation to friends and family and look forward to assisting you again in the future!

January 25, 2025

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Employee Rating

This visit was to get a second opinion for an issue that I was experiencing. They confirmed that what I was experiencing had been diagnosed correctly. Thank you More

by shkemper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

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Jan 27, 2025

Tenvoorde Ford responded

Thank you for sharing your experience! We’re glad to hear that we were able to confirm the diagnosis and provide you with the clarity you needed. If you ever have any more questions or concerns, don’t hesitate to reach out. We’re here to help!

January 06, 2025

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Employee Rating

Did not care for the exprerience I had. My Bluetooth system was messed up after an airbag recall service. Rude upon addressing the situation. Aside from the kind woman at the front main des More

by dkoonst23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 07, 2025

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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